Add your idea or search for answers in existing topics. The most popular ideas will be implemented faster!

We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

0
Answered

control HDL Panel via iridium

Yun Wa Yiu 9 years ago in Products / HDL-BUS Pro updated by Ekaterina (head of support) 9 years ago 2
I set the scene setting in MP8B.48, how can i call the panel button and receive the panel button status via iridium?
0
Answered

Тригер и отключение сцены по второму нажатию

Nikolai 8 years ago in Products / HDL-BUS Pro updated by Ekaterina (head of support) 8 years ago 1

Добрый день, вопрос следующего характера. У меня по кнопке тригеру идет включение сцены. Можно ли следующим нажатием отключить сцену или включить другую? Используя только штатные средства программы? (Вариант с холдом есть, но хотелось бы при обычном нажатии выключать сценарий)Спасибо

0
Answered

Problem to control HDL by Internet

Paolo Scarpetta 9 years ago in Products / HDL-BUS Pro updated by Ekaterina (head of support) 8 years ago 5
I have a client where I can not control the instalation outside the house (out the wifi range). Is rare because is the first time it happend to me. I configurate the forward in the router (port 10001 to 10005 to the IP of my HDL device) and doble check the public IP of the house. I can even see the setup from my office with HDL tool sw.
PS. Is not my first instalation when I configurate this and a never have this problem, but is the first time the conection is via optic fiber can be there the problem?
0
Under review

Iridium Editor having problem with the HDL bus pro 8 in 1 sensor module latest

Punith 9 years ago in Products / HDL-BUS Pro updated by Ekaterina (head of support) 9 years ago 11
In iridium Editor I have configured TV for Universal switch ,, Some of Rooms Switch not working with the 8 in 1 sensor ,,When i try it manually with the sensor ,it works fine ,, when i am trying to work with the iridum Ipad, It does not work here all 8 in 1 sensor configured IR signals are same,, Here i came to know two models sensor are used for the TV configuaration in that one 8 in 1 sensor model(HDL.MS08M.2C) and second 8 in 1 sensor model (HDL.MS08Mn.2C) ,, Those models have Same IR signal Functions ,, here (HDL.MS08M.2C) model is working fine with the iridium ipad applicatio,,,, (HDL.MS08M.2C) model doesnt work with the iridium IPAD,, BUt Its working by manually as i checked in transmit signal,, It works,, when I try to check it on the iridum application ,, it doesnot work,, ,,
0
Answered

​A panel (a device license) ​ can control a project all devices?

losihg2009 l 9 years ago in Products / HDL-BUS Pro updated by Dmitry - support (expert) 8 years ago 6
A panel (a device license) can control a project all devices? The project has two or more IP module (HDL-MBUS01IP.431).How to setup?
Answer
IF all the IP modules (HDL-MBUS01IP.431) is in the same network, you don't need an additional settings.
Use the Host 255.255.255.255 in iRidium and you will be able to control all the devices

0
Answered

Dry HDL Status in BackGround

Paolo Scarpetta 8 years ago in Products / HDL-BUS Pro updated by Ekaterina (head of support) 8 years ago 4

I want to make a simple warning system of technical alarms. For this I use a dry contact module of HDL.

The system works correctly, when I'm inside it, but when I´m running in the background is not working. What can be wrong?

Attach the project to be better understood.


Note: To make the system work I had to use the "Security Dry Contact Read Status" option and also had to make ask the state of this variable at some time period, otherwise not give me the information about the state of the dry contact.

Alarm Dry.irpz

0
Answered

TCP TO UDP GAte

Punith 9 years ago in Products / HDL-BUS Pro updated by Olga (expert) 9 years ago 1
Regarding TCP TO UDP , i put dyndns host name into the project and i put port of 10005 in iridium GUI editor project, I have put on running mode in iridium gate ,,,SO It is working via internet only and it doesnot work locally: what i should do it
Answer
Olga (expert) 9 years ago
Dear Punit,

iRidium has a special command which changes the external address to the internal one:
http://wiki2.iridiummobile.net/Basic_Operation_of_iRidium_with_Modbus_Controllers#Switching_Between_the_Local_and_Internet_Connection
You need to use it for switching between the local network and the Internet.
If the connection doesn't work when working in the local network, it means that the router blocks the connection. It is standard for many routers. You can change the router or use the ready tool for switching networks.

Sincerely yours,

Olga Ermakova
iRidium mobile Team
0
Answered

how can I deactivate?

Yiu Yun Wa 9 years ago in Products / HDL-BUS Pro updated by Dmitry - support (expert) 8 years ago 5
Image 9826


How can I deactivate the licence of HDL demo kit?
0
Answered

Sensors in One

Владислав Новиков 8 years ago in Products / HDL-BUS Pro updated by Ekaterina (head of support) 8 years ago 6

Доброго времени суток!


Я подключил к системе датчик MSOUT.4W всё вроде бы хорошо, он реагирует на движение , показывает сколько LUX он принимает и влажность воздуха... Но вот с чтением температуры у него не заладилось что-то. В системе HDL-Bus он отображает всё правильно (23-24 градуса цельсия),а в иридиуме почему-то 44. Я уже перепроверил соединение, прочитал Wiki статьи, но что-то у меня не выходит получить правильное значение в иридиуме.

Помогите пожалуйста с решением проблемы.

Спасибо!

0
Answered

Driver MZBOX of HDL

cfabara 9 years ago in Products / HDL-BUS Pro updated by Olga (expert) 9 years ago 2
I would like to know if the driver of MZBOX is developed..

thanks for your answer
Answer
Olga (expert) 9 years ago
Dear Carlos,

The driver for MZBOX is not ready at the moment. We'll get to working on it in our next versions.

Sincerely yours,

Olga Ermakova
iRidium mobile Team