Add your idea or search for answers in existing topics. The most popular ideas will be implemented faster!

We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

+1
Under review

First command delay with GC Site pro license

Cyrille Demaret 8 years ago in Products / Other drivers updated by Ekaterina (head of support) 8 years ago 2

Hi,


We have bought a GC Site pro license and we are running panels on IOS.


We noticed that we have a delay of 2 or 3 seconds to send the first command when we wake up the panel. I suppose that this delay is due to the fact the panel checks the licence with the GC device before allowing any commands but this is very annoying to have to wait few seconds each time we use the panel.


I have tested the same project with a demo license and there is no such problem.


Is there a way to fix this issue?


Isn't it possible for you to check the license when panel starts instead of on every wakeups?


Best regards,


Cyrille

+1
Under review

как реализовать http команды от Mobotix (IP notify) в панель

Александр Агеев 8 years ago in Products / Other drivers updated by Ekaterina (head of support) 8 years ago 3

состояние: звонки с домофона приходят в иридий.

задача: вводом различных кодов adreessee выдать различные http команды (IP notify) для различных реакций (открыть дверь №1, 2, 3 ...) Понятно, что лучше через сервер, но его нет, а панель есть.

те стандартный вариант звонок на панель-разговор-кнопа на открытие - понятно. а вот чтоб с цифровой клавиатуры домофона есть различные DO в самом домофоне, но нет жил((( для аналоговой реализации, только одинокий ethernet c PoE. Остается только http слать на устройства, которые способны их принять и обработать.

Знаю, домофон Mobotix у вас появился в офисе)


+1
Under review

Fonts used in a graphical item affect Feedback from a KNX IP ROUTER

rocfusion 9 years ago in Products / KNX updated by Ekaterina (head of support) 9 years ago 5
Hi,

Tested with a logic machine 3.
Create a project.
Add a KNX driver
Import a knx ets project with modules that provide feedback to temperature datatypes ( float 16bit, Temp C)
Create buttons
Select the font "Segoe UI Italic" in the first state.
Delete the second state of the button.
add, $F1 °C to the text property of the first state
Add a relation between the value of the graphical item and a temperature 2byte floating point temp C group address.
Repeat this process for different group addresses.
Add lights and shades in the project.
Now test.
There will be 1 in 5 times one of the temperatures reported back with ⃣ box character.

In the project that I have seen this, I changed the font to "Segoe UI", and all the temperature readings work every time.

Thanks,




Roger




+1
Completed

BAS-IP (SIP-audio)

Dmitriy Panchenko 9 years ago in Products / Other drivers updated by Сергей Иванов 7 years ago 46
Проверена работа с вызывными панелями BAS-IP через SIP-сервер Asterisk v11

Обнаруженные особенности:
- при звонке вызывная панель автоматически уменьшает качество передаваемого видео, что может привести к падению клиента, если он обрабатывает входящий видео-поток. В качестве решения, видео входящего вызова нужно запускать не сразу при получении звонка, а через секунду. Пример реализации -  во вложении.

SIP_BAS-IP_iPhone(1).irpz
+1
Completed

base64, MD5, SHA1 encoding decoding

rocfusion 9 years ago in Products / AV & Custom Systems updated by Эмиль Боев 9 years ago 5
Hi,

It would be useful and no doubt be faster when there is encoding and decoding methods (base64, MD5 and SHA1 ) added to the IR object.



Thanks,


Roger
0
Answered

hdl scene control feedback

Thales Cavalcanti 7 years ago in Products / HDL-BUS Pro updated by Ekaterina (head of support) 7 years ago 7

Hi there, I am using Scene Control to make a ALL OFF and I saw that the feedback using this command is very late to show on screen. The lights turned off but the screen information on my ipad/iphone did not show the status. Many times I need to close and open again the project to have the real information.

When I use a command to each channel the feedback is online, but I have many modules so I am afraid to lost command using many command lines.

What can I do to fix this?

0
Answered

Как проверить что роутер в сети

AlexDr 7 years ago in Products / Other drivers updated by Ekaterina (head of support) 7 years ago 1

Нужно отобразить статус роутера в сети. Пробовал добавить в проект Custom HTTP (TCP) драйвер и брать его токен Online. Прописал ip адрес роутера и порт 80.

Статус всегда offline.

0

Driver TV`s TCP

Nello Bianchi Szajnberg 7 years ago in Products / HDL-BUS Pro updated 7 years ago 1

Hello friends.

I would like if possible help from you to the next question.
It would be possible to send you supply me some design (.irpz)? With the commands of TV's, blu-ray, receiver .....
For currently working with HDL products in Brazil, and would more sophisticate my projects, using commands for TCP.
With the help of you sending me projects with this content. I'm sure that will make life easier for other programmers;

I appreciate the help, and the solutions already found here in this forum (I and the people who work with me here in Brazil)

In case it's not possible. I appreciate the attention.

Best regards
Nello Bianchi
0
Waiting for user's reply

AMX commands supported by iRidium - keyboard or keypad

Roman Cervenan 8 years ago in Products / AMX updated 8 years ago 3

Hello,

in AMX commands supported by iRidium are also AKEYB- and AKEYP- commands listed.

When I use this command form AMX master, I can see, that on iPad (i2 v2.2 control) is opened iPad's native keyboard (one small problem here: both AKEYB and AKEYP commands show keyboard, but AKEYP should open only keypad - only with numbers).

Now I have problems:

- I do not see anything what I'm typing

- when I hit Enter on this keyboard, I do not receive expected string in my AMX master: "KEYB-whatever_i_typed_in" - I do not receive anything in my Master.

So - am I doing something wrong? Is there any example how to use iPad's keyboard when using with AMX control unit?


0
Waiting for user's reply

modbus exception

evg 8 years ago in Products / Modbus updated by Dmitry - support (expert) 8 years ago 3

Вижу такую ошибку:

[16-08-2016 16:41:08.897] ERROR CAbstractModbusDevice(1): FC128 Exception: 0

Подскажите, что она обозначает