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0
Answered

Iridium application with parameters - Windows OS

Рустем Зиятдинов 9 years ago in i2 Control V2.2 updated by Ekaterina (head of support) 9 years ago 1
Hello
Can I invoke the Iridium application with parameters from a third-party application in Windows OS?
To use these parameters inside Iridium application.
Thanks
0
Under review

Philips Hue

Theo Derks - NL (distributor) 8 years ago in i2 Control V2.2 updated by Oksana (expert) 8 years ago 3

Hi,

We discovered a big problem in the Philips Hue driver.


When starting with the Philips Heu lights + bridge, the bridge gives the connected lights a number, starting with 1 for the first light, 2 for the second light, etc.


The problem now is: when the lights have a number starting with 4, the script is not working and gives errors.


please fix this, this was a problem we searched hours and hours for...


Thanks

Theo


0
Under review

Disconnection from SIP

miro suchanek 8 years ago in i2 Control V2.2 updated by Dmitry - support (expert) 8 years ago 1

Hello,


I had noticed frequent unregistering and after about 100s registering back to 3CX SIP Server from i2 control. Other IP phones on network are stable.


What can cause this?


Best Regards

0
Completed

HWID Problems

Theo Derks - NL (distributor) 9 years ago in i2 Control V2.2 updated by Olga (expert) 9 years ago 2
Hi,
i think many, many installers have had problems with the update to 2.2.3 the last weeks.
This was a very bad situation, and not very good for our reputation.


My idea is the next:
Make it possible to save the HWID that is used in the i2 Control. --> save the 'history' of used HWID's in the project file, (like a system-token). If the i2 Control is discovering the HWID is changed, give the user a warning, but don't DE-ACTIVATE the license!!! The end-user can call his installer with the warning: "Help, my app is warning me the HWID is changed'; and the installer has some time (for example 1 week) to fix this problem.

2 advantages: the user can continue to control his smart-house, and the installer can schedule an appointment to fix the problem and change the license.

It's a safe solution, because the HWID can only change locally, inside the project; so mis-use is (in my opinion) not possible.

Everybody happy!

Thanks

Theo

0
Answered

swith WLan to 3G control myhome system by iridium

Nguyễn Trực 9 years ago in i2 Control V2.2 updated by Ekaterina (head of support) 9 years ago 12
I can control myhome system by WLAN, but I don't know setup IP and Port when I use to smartphone turn 3G .Can you help me swith WLAN to 3G in iridium software.
Thank you !
0
Answered

Compatibility with Windows 10 ?

Patrick PETIT 9 years ago in i2 Control V2.2 updated by Ekaterina (head of support) 8 years ago 12
I2Control of Iridium Mobile is compatible with Windows 10 ?
Answer
Olga (expert) 9 years ago
Dear Patrick,

As there is no official release version of Windows 10 at the moment, we do not support it. But we plan to do it.

Sincerely yours,

Olga Ermakova
iRidium mobile Team
0

How is Duotecno driver working when i2 Control app is re-activated from running in background?

Hi!


This is the situation:

- i2 Control app with Duotecno project is running in background in iOS --> communication between i2 Control and Duotecno master is stopped by iOS (after 2 or 3 minutes)

- i2 Control app is clicked (activated), and goes running in foreground (as the active app)

- How are the feedbacks showed now? Is the actual status of the lights/shutters at the actual page etc asked to the duotecno controller and showed in iRidium? Or are ALL current statusses asked to the Duotecno controller and showed in iRidium?

Because we have installers that are discovering the update of feedbacks is not ok now, when i2 Control was sleeping in background and activated to foreground...


PLease inform how this is programmed and how it has to work at this moment.


Thanks

Theo





0
Completed

The ultimate "Support devices list"

Theo Derks - NL (distributor) 9 years ago in i2 Control V2.2 updated by Oksana (expert) 9 years ago 2
Hi to all Forum members.

iRidium mobile is getting bigger and bigger all over the world. More and more installers/system-integrators and end-users are testing and using iRidium mobile. But also many users have problems with specific devices: special Windows PC's (for example with Embedded Windows versions); PC's with bad video-cards (not supporting OpenGL or DirectX); specific Android devices, etc.

That's the reason we ask your help: the world-wide installers, system-integrators and end-users; to make a complete list with all tested devices with iRidium mobile, and the results: are they working or not with iRidium mobile? If not, we can help the programmers to improve the software, so that the list with supported and working devices can be bigger and bigger.

I want to setup a list with all supported devices;
- Supported devices for iOS (smartphones, tablets, etc)
- Supported devices for Windows (All-in-One PC, Industrial PC's, Touch PC's, fan-less PC's, desktop PC's)
- Supported devices for Android (smartphones, tablets, etc)
- Supported devices for MacOS (laptops/pc's etc).

And, second:
- All tested equipment for Audio/Video-devices (recievers, amplifiers, Dvd's, etc)

So, with the help of all of you worldwide, it must be a 'ultimate support device list' for all users of iRidium mobile, so all users can check this file a specific model or type or brand will work with iRidium mobile.

I made a first setup of the file, in Excel. Please add your tested devices in this Topic, and i add your tested devices to my Excel list, update it, and publish on the Forum.

Only in this way we can create a world-wide supported list for supported devices in iRidium mobile.

Please add your comments and tested devices:
- Brand
- Type / model number
- Operating system
- The device is working or not
- If not, please add the error-message or something to add as a comment in the list
- Please specify also the iRidium-version you tested with the device!!!
- Try to use always the LATEST (BETA)-version of the software; don't use old version like iRidium HD or i2 for KNX.

Thank you for your support, and let's create together the list!

Thanks

Theo Derks,
iRidiumMobile.nl

iRidium_mobile_supported_devices__1_.xlsx
Answer
Oksana (expert) 9 years ago
We would be grateful if you give us this information via the section of the web-site: http://www.iridiummobile.net/recommended-equipment/
Thank you for help!
0
Answered

Debug on iOS

Francesco Zangara 9 years ago in i2 Control V2.2 updated by Ekaterina (head of support) 9 years ago 9
Good day All,
This week one of our customers has reported that the iridium on his ipad continues to close.
I tried to replicate the problem in our office without success.
I tried to install iridium with the project that has problems on pc. the iridium is not closed and logs reported no errors.

activating remote debugging on the iPad and connecting to a syslog on a nas (Synology), I found 1000 files in 30 minutes. this is completaly unreadable. where am I wrong?

someone has encountered the same problem with debugging a ipad?
Answer
Olga (expert) 9 years ago
Dear Francesco,

We don't see the file you attached. If it's more than 20Mb please upload it on some file manager (GoogleDrive) and send us the link. 

Sincerely yours,

Olga Ermakova
iRidium mobile Team
0
Answered

i2 control is supported windows phone (Nokia Lumia)

Nguyễn Trực 9 years ago in i2 Control V2.2 updated by Oksana (expert) 9 years ago 1
I'm creating project about myhome system and air conditioning by iridium. My Client want control on windows phones . when are you create i2 control support windows phone(Nokia Lumia)?
Client