Add your idea or search for answers in existing topics. The most popular ideas will be implemented faster!

We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

0
Answered

Long project saving time

Philippe_Fontaine 9 years ago in Products / AV & Custom Systems updated by Ekaterina (head of support) 9 years ago 2
Hello,

I have some problems when i save the project in the editor.
I started from the project from the Black Gui Template.
The save time for this was 7 seconds (project size 8915 kb)
I have delete 1 popup page and then the save time was 1 min 20 sec. (project size 13641 kb)
I have add 20 images to the gallery and then add it to a popup page and then the saving time is 4 min 40 sec (project size 112132 kb)
When i delete an other unused popup page the i receive an error message that i have not enough memory to save it.
Very strange because when i delete some files the project size is bigger.
I work with windows 8 - Intel core I5 with 8 GB Ram memory
The editor is version V2.2.0.17180

Please can you tell me what is wrong?
I have spend a long time at this project and i can work further on it…

Many thanks to reply
0
Under review

Pansonic Tv IP control

Prashant Mendonca 9 years ago in Products / AV & Custom Systems updated by Ekaterina (head of support) 9 years ago 1
Anyone tried Pansonic Tv IP control??
0
Completed

Where to put the cookie parameter while sending HTTP commands??

Abhijeet Ramgir 9 years ago in Products / AV & Custom Systems updated by oggi katic 8 years ago 10
Hey,

I have been trying to get Iridium to work with the Sony tv, and the tv requires HTTP to communicate via IP, but I have to put a cookie which makes the connection possible. Can you please tell me where I can put the cookie in Iridium GUI editor?

Thanks,
Abhijeet

0
Answered

Send Commands to TCP - AV Multiroom

oggi katic 8 years ago in Products / AV & Custom Systems updated by Ekaterina (head of support) 8 years ago 6

Hey every body..


I am pretty new in Iridium and have some issues with commands to TCP Multiroom


I have tried to make commands in '#X001' mode but i cant sent command..


I have connection to controller


but how can i define this commands to Iridium:


Image 10462


Thanks a lot



0
Answered

GC IP2IR sending from wrong port. LED flashes on wrong output

even 9 years ago in Products / AV & Custom Systems updated 9 years ago 3
I have set thet Global Cache up, and it responds only on IR output 1, and 3.
When I try to send commands from port 2, LED flashes on IR port 1 and not on output 2, as should (and is set up to do...) All other ports are working fine.

What could that be?

I have tried to do a restart, I have tried other IR emitters, other IR codes.... (+++)


0
Answered

Драйвер для BOSE SoundTouch

Oleg Starikov 8 years ago in Products / AV & Custom Systems updated by Oksana (expert) 8 years ago 5

SoundTouchAPI_LicenseAgreement_rev11-18-2014.pdf SoundTouchAPI_Discovery_v1.0.1.pdf SoundTouchAPI_WebServices_v1.0.1.pdf

Добрый день!
получил от BOSE файлы API, но посмотрев в них информацию не до конца понял и не смог сопоставить их с возможностями Иридиума и AV & Custom Systems

не могли бы Вы мне помочь? на одном примере.

0
Answered

Сохранение восстановление данных из iridium

Коллеги добрый день!
Есть банальная задача сохранить расписание включения/выключения чего либо из iridium (как я понимаю в рамках самого iridium это сделать невозможно - нужно что-то прикручивать). Расписание меняется с панелей android iridium. В системе также есть HDL- собственно, расписание работы реле и нужтно сохранять. Также есть неттоп win с iridium. Предпосылка такая - если выключается эл-во вернуть расписание в последнее сохраненное значение на панели iridium. Наверняка кто-нибудь уже делал нечто похожее с выгрузкой/загрузкой данных- поделитесь плиз вариантом. Заранее спасибо!
0
Answered

Lisans

Yeliz Tarhan 9 years ago in Products / AV & Custom Systems updated by Dmitry - support (expert) 9 years ago 2

Hi


Image 9870


If we add İridium base in Global cache which license? (Pro shold?)


Thanks

0
Under review

Problem with feedback from multizone tcp controller

oggi katic 8 years ago in Products / AV & Custom Systems updated by Jackie Roos 8 years ago 6

I have a problem to get a feedbeck from my multiroom controller.

i can control system when sending commands like this one:

'#|X001|web|SVD01|0|U|',13,10


But i can't get any feedback from controller and the only commandes i have from manufaktur is:


Example Get routing info for zone 1 Command


#|X001|web| GV01|0|U|return

Answer #|web|X001| V01|20|U|return


I have tried to read feedback into a value or text field but without succes.


i hope somebody can halp.. thx

0
Answered

Pulse time

Hi everybody,

Hope everything is good for all of you.

Actuallu I'm stuck on a small problem. I create a new driver for a webcam (http driver) which has output relay. I can change the state of this relay with one button low and one high. But I need to do just a pulse with one button (2sec).

So it's the same URI : /IO/outputs/1/trigger but the data box is different : '<outputState>high</outputState>'

'<outputState>low</outputState>'


Do you have a idea? I'm not very strong in script create but I think it's a good solution because after that I will need the feedback of the item :


http://172.27.175.57/IO/outputs/1/status

<?xml

version="1.0" encoding="UTF-8" ?>

- <IOPortStatus version="1.0" xmlns="http://www.hikvision.com/ver10/XMLSchema">
<ioPortID>1</ioPortID>
<ioPortType>output</ioPortType>
<ioState>inactive</ioState>
</IOPortStatus>


Thanks in advance

Best regards