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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

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Domintell DOUT10v02

Hello,

The Domintell module DOUT10V02 is still not working.

Is there anybody that has working this module?


Thanks


Theo


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Answered

Problem when send command to GC IP2SL connect with Coolmaster 1000D

Vuong Xuan Phuc 9 years ago in Products / Other drivers updated 9 years ago 5
I try to send command to IP2SL but it can't work. I send command from Itest it's ok. I don't know what wrong with iRidium. The data send to IP2SL I type 'simul 2',13 . The Coolmaster 1000D do'nt show anything. But when I use Itest of Global Cache I send Simul 2 with 'CR' It show 2 device connect. Someone can help me? My email is vuongxuanphuc@gmail.com . My english is not good. So I need someone guide me so detail. Thank so much.
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Under review

Galaxy demension intrusion panel

nico tol 9 years ago in Products / Other drivers updated by Oksana (expert) 8 years ago 1

Hello ,

Is there anyone who made a connection with a honewell galaxy demension intrusion panel in iridium?
Hoenwell told me that this can be done through RS485 or Ethernet.

Greetings
NIco

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Waiting for user's reply

Cubesensors

Felipe Cirilo 11 years ago in Products / Other drivers updated by Oksana (expert) 9 years ago 2
Hello,


I`ve seen this new amazing product, would be good if iRidium support it.
http://cubesensors.com




Thanks!
Requests for Drivers
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Answered

control device in Myhome systems through interface

Vuong Xuan Phuc 9 years ago in Products / Other drivers updated by Oksana (expert) 9 years ago 7
in Myhome system. To expand amount device in one system need use "Interface" but i not know to control through it. Example light 1 have address A=1 PL=2 Interface=5. How to control it?
Answer
Oksana (expert) 9 years ago
Hello,
You can try to contact via official web-site: http://www.bticino.com/amministrazione/contacts/
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Answered

​​Razberry Zwave - v2.1.1

Regency 8 years ago in Products / Other drivers updated by Dmitry - support (expert) 8 years ago 6

Razberry Zwave - v2.1.1 does not work with Iridium - Razberry v1.7.2 and V2.0.0 have feedback but no control - anyone fix this?

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Answered

How to get feedback when open i2 control in control panel

Vuong Xuan Phuc 9 years ago in Products / Other drivers updated 9 years ago 6
I have Myhome system. I want to get state of all device when launch i2. How do that?
Answer
Oksana (expert) 9 years ago
May be you have a problem with a network? You restart i2 control? Or minimize app?
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Answered

Have you heard or work with an alarm system controlled by iridiummobile?

sorusbay 9 years ago in Products / Other drivers updated by Jackie Roos 8 years ago 2
I need a script for it. Best Regards
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Answered

SIP management and Sleep Product

Patrick PETIT 9 years ago in Products / Other drivers updated 9 years ago 9
Hello,

First of all, sorry I do not speak English and I hope my question is clear enough.

I do not know the SIP protocol, so I appreciated being able to use the iRidium Mobile SIP client (javascript module).
I made some tests with 3 x SIP clients:
- 1 SIP client (SIP Javascript iRidium Mobile module) installed on a desktop PC (with windows 7)
- 1 SIP client (SIP Javascript iRidium Mobile module) installed on a laptop PC (Windows 8.1)
- 1 SIP client (SIP Javascript iRidium Mobile module) installed on a tablet (android 4.1.1)


The 3CX SIP server is installed on the laptop PC (Windows 8.1).

For the tests I have not audio/video door. I did the tests with only the 3 clients iridium described above.
I configured the 3 clients and 3CX Phone System in accordance with the Note: http://wiki2.iridiummobile.net/Setting_up_SIP_Telephony_in_iRidium#Setting_up_SIP_Servers
 
The calls made by each client are working. But after a time, one or more clients no longer appear on the server (telephone) and are no longer managed.
 
I removed 
the sleep of the laptop PC on which the server is installed and this seems to be the solution to the problem.
Next, I programmed on the android tablet where a SIP client is installed, a sleep after a few minutes. And exactly the same problem.
 
You cannot program a sleep on the tablet or on the PC with SIP management ?

Best Regards,

Patrick
Answer
Olga (expert) 9 years ago
Dear Patrick,

I just noticed that without any action, the number 11 SIP client had been deleted from the server and then added again 1-2 minutes later.

We know about that and change the registration procedure in V2.2.2 a little. But there is no setup for Android at the moment, for Windows and iOS only.

Please see the version for Windows for your testing:
1. Copy the current versions of the files iRidium.exe and Squall.dll from the folder C:\Program Files (x86)\iRidium mobile2\iRidium and save them separately. 
2. Substitute the files in the folder with the licenses from the attachment.
3. Test.

As for the issue, that you cannot find the client on the server, we hope that the changes will fix it.

Sincerely yours,

Olga Ermakova
iRidium mobile Team
iRidium (2).zip

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Completed

HDL ethernet 1-port в качестве шлюза между ethernet и rs485

Дмитрий Марков 8 years ago in Products / Other drivers updated by Ekaterina (head of support) 8 years ago 1

Добрый день!

Можно ли использовать любое HDL-устройство, имеющее на борту ethernet-порт, как шлюз для отправки команд по протоколу rs485 через ethernet, через драйвер AV&Custom systems? Т.е. отправляем команды rs485 на порт 6000 шлюза, он транслирует эти команды оборудованию (не HDL), подключенных к порту 485. Если такой вариант возможен, какие параметры скорости и т.д. HDL-шлюз поддерживает?