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+2
Answered
We discovered a big problem with Full Site Licenses and Site licenses.

To check the license, a socket-connection is setup to the specific IP-interface (for example KNX BAOS). After checking the serial from the BAOS, the socket-connection is continuously in use.

This means that if an installer is using a (Full) Site License for KNX & BAOS, the theoretic number of licenses is unlimited, but the technical number of licenses is limited to 10 (in case of using the BAOS).

Our questions:
- Why is -during checking the license- the socket-connection continuously in use, and not -after checking the license- close the socket, so these sockets are free for new requests?
- How to solve this problem with a work-around? In other words: if an installer has a project with > 10 devices (for example with KNX): how to solve this problem with a (Full) Site License??? Because nobody now is able to use a (Full) Site License for KNX with a number of control panels > 10 !!!!

Please let us know how to solve this.

Thanks Theo

Answer
Oksana (expert) 2 years ago
Hello, Theo,

In the near future we don't plan to change this. We can return to discuss after releasing of Server.

Sincerely yours,
Oksana Storozheva
iRidium mobile Team
+1
Answered
Jackie Roos 2 years ago in Licensing and marketing • updated by Oksana (expert) 1 year ago 3

Hi

When I upgrade client projects from iRidium 2. to iRidium 3.0, is there a way to upgrade the license to iR3?

Thanks



0
Answered
Andrei1980 9 months ago in Licensing and marketing • updated 9 months ago 5

Здравствуйте, правильно ли я понимаю что при покупке Стартовой лицензии у меня будет 50 тегов, это значит я могу на панели разместить 50 кнопок ?

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Answered
Amr Abouel Seoud 11 months ago in Licensing and marketing • updated by Olga (expert) 10 months ago 6

I cannot understand why do I need to exchange my license before January 31

why do you not explain this and send your customers emails !!

I need to understand what should I do

I have a site license for AMX with iridium v2.2 working on iphones and ipads

I do not intend to change to your server I do not understand what it does

I have tp4 files transferred with tp transfer to the panels

so can someone explain to me ?

u have tags and enterprise licenses now why do I need to exchange

already your I2 control v2.2 is v old not updated are you planning on just abandoning US 1

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Answered
disa30 1 year ago in Licensing and marketing • updated by Dmitry - support (expert) 1 year ago 1

Добрый день!

Подскажите можно ли сейчас пройти обучение и получить Demo лицензии для версии 2.2?
В прошлом году коллеги получили сертификаты, но я не смог найти версию 2.2 в академии.

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Answered
Roman Cervenan 2 years ago in Licensing and marketing • updated by Dmitry - support (expert) 2 years ago 1

Hello, we have an iPad with iOS8.4, i2 control v2.2.3. We have no more Deactivate attempt.

Customer wants to switch on this iPad to new AppleID account, without changing iOS or i2 control version. My question is, if i2 control change HWID when changing only AppleID on iPad? Should we do it without worry about no more Deactivate attempt?

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Answered
Евгений Лешкив 2 years ago in Licensing and marketing • updated 2 years ago 5

На объекте ПК с лицензией BAOS Site Pro. Драйвер ModBus TCP не работает. Почему так?

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Answered
Prashant Mendonca 2 years ago in Licensing and marketing • updated by Olga (expert) 2 years ago 1
I want to transfer Site License from KNX bios772 to KNX bios 771. is it possible??
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Answered
Vuong Xuan Phuc 2 years ago in Licensing and marketing • updated by iRidiumNikita 2 years ago 7
I have bouht Site license pro. But it active by serial of device. So i want to know this license can active how many device? My company want use for many project.
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Answered
Vuong Xuan Phuc 2 years ago in Licensing and marketing • updated by Ekaterina (head of support) 2 years ago 1
I want use Iridium control device Global Cache and Myhome system. I tick in license calculator the Global Cache with Myhome system. I see need by buy iRidium Full: Site license Pro & Global Cache. So I want ask if I buy this license. Can I control all device I have? thanks!