+2
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Iphone 6 going to Black screen

Maurits Roos 1 year ago in Applications / i3 Pro • updated by Benno Evers 6 days ago 18

Hi

Have a custoner that Has a Iphone 6 running IOS 9.3.3 when running i3Pro phone keeps going to black screen to get back has to power phone down and re power is there an issue with Iphone 6

Also we have this problem.

Sometimes with iPhone 6S, but also with iPhone 6Plus.

When starting the i3 Pro, a black screen is showed.

If we close the i3 Pro, and then restarting again, sometimes again the black screen is showed, and we have to close it again.

Then, after 2 or 3 times restarting the app, the 'normal' startup-screen is showed.


Please fix


Thanks


Theo


Same problem over here, iPhone7 with iOS10 shows only a black screen when i3Pro is started.

The same project starts ok everytime on an iPhone6 / iPhone 5S with iOS10.

Please fix.


Here still the same problem too...

iPhone 6, ios10 shows only black screen when i3 pro is started


please fix, this is not 'accidentally'... New Zealand and The Netherlands have the same problem with the same software...


Please fix



Waiting for user's reply

Hi everyone,


The same project starts ok everytime on an iPhone6 / iPhone 5S with iOS10.

but

iPhone 6, ios10 shows only black screen when i3 pro is started

The same devices and OS.


Please, give me a test project. I'm sorry, but I don't want to hear "I can repeat it with any project" =), please, give me any project, if this mistake repeats with it. Thank you!


And, what version iOS10 do you use? 10.1? 10.2?

Hello,

does black screen still happens?

5 minutes ago, same issue (26-6-17). Not the first time, experiences many times now.


BLACK SCREEN.

iPhone 7

ios 10.3.2

i3 pro latest version


Black screen when booting i3 pro app. No bootlogo iridium, only black. Then after 10 secs, app crashes, but is still in app chooser available. So when I press homebutton 2 times, App is there! But with black screen.


Now, after 10 minutes, want to make a video of the booting issue. And.... app starts normally.


See also image app chooser:



In app chooser screen is always black when switching from another application.

iPad, iPhone

That is not the issue.

Hi
I think it is a different case. Please, send to support@iridiummobile.net your project. I mean it is a problem with project.

I don't think so Alexandr.


Check the video (7 days from date post max)

https://we.tl/N8yWCwgbyv


Please build a fix. Thank you in advance.

When you quickly switch the application to the background and back, a black screen may appear - this is a feature of iOS10. Does this happen in normal use?

Your question seems a little bit -off topic- It has nothing to do with app switching/chooser.


The issue is: app crashes with cold-start and not in memory. See video.


But the answer to your question: yes, app switching gives a black screen when in app-chooser :)
 

See whats happening: 

WhatsApp Video 2017-10-12 at 15.04.48.mp4


This customer has to delete the app daily to get it up and running again...

Waiting for user's reply

Hello,
We have made some corrections to version 1.2.4, and many have solved the problem of the "black screen". Please, write, who after the update did this error persist?

+1

Hi,


I didn't see the problem any more since we've installed 1.2.4. Also our customers with frequent problems (minimal 2 times a day) reported no problems anymore.


Thanks