Not a bug
ai-systems@bk.ru 2 weeks ago in Сервер • updated by Aleksandr Romanov (CTO) 1 week ago 1

After the long uptime (50 - 100 days or more) server (windows) are stopping to send commands to the HDL BUS. Commands are received from the panel. Log writes that channel 13 (or something else) is changed. But HDL BUS not responded. Feedback is still zero.

Restarting server application make it work again. 

Server version


And my client should wait?! Seriously?!!

Satisfaction mark by ai-systems@bk.ru 1 week ago
Not a bug


We did not receive such errors. According to the information provided by you, the reason for this behavior is not clear. If for some reason the situation repeats, please contact the technical support directly, without rebooting the server.