+1
Answered
Jackie Roos 1 year ago in Server Solutions / OnBox Server • updated by Oksana (expert) 11 months ago 10

Hi

How can I check the onbox is working?


I cannot browse into it

I cannot find a reset button on it

I cannot find it in tranfser (raised separate private ticket for that)


I can ping it



But how do I know if it is working???



Answer

Answer
Under review

Hello Jackie,


I cannot browse into it

What IP address do you use? http://IP_onBox:8888 Try with it, else not.

Did you wait 5 minutes after start onBox for generating sertificate?


Answer
Under review

Hello Jackie,


I cannot browse into it

What IP address do you use? http://IP_onBox:8888 Try with it, else not.

Did you wait 5 minutes after start onBox for generating sertificate?


Hi Oksana


The Onbox has been plugged in for hours

I cannot see the onbox in Transfer

Where are the instructions for working with onbox?

- There is nothing that I can find on the forum or wiki

- The bit of paper that came with it says plug it in and nothing else

Thanks very much

Searching answer

Do you sure, that onBox has a "1" subnet and its IP is 192.168.1.35? By default, it has a "0" subnet.

If you 100% sure, please, download app PuTTY (Link) and give us access via TeamViewer.

Hello, Jackie.

You can use WinSCP and PuTTY program to work with onBox. To go to the web interface, you must run at least once a server.Most likely, since onBox goes to ping a server is not running

We have same situation with OnBox. 192.168.0.45:8888 does not work any.

The Onbox is not searched by "Transfer" either.


Jackie, would you let me know if you resolved the issue?

Yes, I will be working on it again in a few days time and will let you know

Plugging the onbox into another router that is not internet connected and nothing else other than a laptop on the network and we can see the onbox in the ip scanner.


Onbox is DHCP and was assigned a 192.168.1 subnet on by the router.


So wondering I am wondering if it is the version of router? We are still investigating.

Jackie,

we agree with you.

Managing the OnBox is not transparant at this moment (in fact: not usable for an installer).

We want:

- Better management of the OnBox

- Good documentation for the OnBox

- Utility to check the OnBox is working (or not)

- Utility to change the IP-address / subnetmask / gateway of the OnBox in Web-interface

- Utility to reset the OnBox in Web-interface


If we don't have these tools, the OnBox is not usable.


Thanks

Theo