Welcome!

On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


Please subscribe to the Change Log to know our news

We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

+3

Графики.

Verevkin Dmitry 8 years ago in Applications / i3 Pro 0

Добрый день. Возможно реализовать следующее? 1) Масштабирование графиков, т.е. возможность просматривать тренд за два часа и за 30 дней. 2) Сетка. 3) Скорость отрисовки - тренд на 3 дня отрисовыывается почти минуту.

В текущем виде графики не функциональны вообще.

+3
Voting

Сканер отпечатка пальцев на мобильном устройстве как альтернатива текстового ввода пароля

Алексей Абрамов 8 years ago in Applications / i3 Pro updated 7 years ago 7

С появлением новой функции IR.Camera, можно сделать альтернативу текстового ввода пароля. Такую, как распознавание лиц (пользователя, интегратора). Плюс к этому, можно использовать встроеный отпечаток пальцев, имеющийся на мобильных устройствах

+3
Completed

No TAB available when Emulator start for the first time

Theo Derks - NL (distributor) 8 years ago in Applications / i3 Pro updated by Oksana (expert) 7 years ago 5

Hi,

Install iRidium i3 Pro on a new PC.

Start Studio

Start the Emulator for the first time

The Emulator is asking to login at the iRidium mobile website

Enter your email-address

After this, you want to press the TAB-key to input your password.

See, that the TAB-key is not working to move to the next field.


This is strange; every windows user will use the TAB-key to move to the next field.


Please fix


Thanks


Theo


later
+3
Waiting for user's reply

Trigger Button - the third state

ai-systems@bk ru 8 years ago in Applications / i3 Pro updated by TuomoHautala 8 years ago 2

When you press the trigger, we immediately switch its state. Regardless of a response from the equipment or not. Maybe we should add an intermediate state of "waiting for confirmation of the command." In order not to speculate send the value to the bus or not. And the switch to ON only when receive feedback . If feedback is not received within a certain time - go to state 1.

+3
Completed

System menu call

Hans Schiessl 8 years ago in Applications / i3 Pro updated by Oksana (expert) 8 years ago 5

We DISABLE the system menu on the device in 'System menu' > info for frontend (gui) users.


BUT we need an additional function or token to overrule this flag or disabled system-menu to force -open- the system menu (like transfer tool) with a script or command from within our own settings-page in the GUI we've created.


In other words: we would like to have the option to open the system menu only by clicking on our own button and not with the hold-7 seconds anywhere.


Is it possible ? And how do we do this?

Answer
Oksana (expert) 8 years ago

Hello,
It has been fixed from i3 pro 1.0.0.7903 (beta)

+3
Voting

Global Cache Flex Link Relay & Sensor Cable

Theo Derks - NL (distributor) 8 years ago in Applications / i3 Pro updated by Oksana (expert) 8 years ago 3

Hi,

Global Cache introduced the Flex Link Relay & Sensor Cable.


How to control this cable in iRidium 3.0 Pro?


is the driver ready for this cable?


Thanks


Theo

+2
Answered

How to change MQTT Driver feedback topic via script?

TuomoHautala 7 years ago in Applications / i3 Pro updated by Vladimir Ovchinnikov (expert) 5 years ago 4

How to change MQTT Driver feedback topic via script?

+2
Waiting for user's reply

2N Helios IP Verso (SIP) with i3 Pro

Wouter van der Post 7 years ago in Applications / i3 Pro updated by anonymous 5 years ago 36

I have a 2N Helios IP Verso intercom that I want to use with iRidium. I started with the intercom sample project (http://wiki2.iridiummobile.net/SIP_Telephony) and iRidium connects to the intercom, the status is "On Hook" after starting the emulator.

I can also call the intercom from iRidium, it picks up the call and audio works.

Only when I press the button on the intercom, the call does not get through to iRidium.

In the trace log of the intercom I can see that it calls the correct number (the number which iRidium uses to "log on" to the SIP server that's running in the 2N intercom).


I've also tested the setup with a softphone (Jitsi) on my laptop, that works fine both ways.


Is there a possibility to supply an iRidium studio version with more logging enabled so I (or 2N) can investigate where the problem lies?

+2
Waiting for user's reply

create an account

Thales Cavalcanti 7 years ago in Applications / i3 Pro updated by Aleksandr Romanov (CTO) 6 years ago 11 1 duplicate

HI there, is it not possible to create an account on I3.

I click Share and open input e-mails and choose projet than  only have send or cancel

thanks

+2

Remember viewport scroll position

Wouter van der Post 7 years ago in Applications / i3 Pro updated by anonymous 7 years ago 0

Hello,


I'm on v1.1.3.


Can you add the option in i3 Pro Studio to remember the scroll position of a page/popup?

It is very annoying that if you switch between different popups that are positioned outside of the viewable area, that the scrollbars reset to 0 each time you switch.


I am designing an interface for a 19 inch (Full HD) screen at the moment and I don't want to zoom out because the scaling messes up the finer details. Having several popups that are located at the right side of the screen, it's painfully annoying that I have to scroll it into view every time.


Image 18462