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Основные компоненты iRidium - приложение i3 pro и iRidium Server. Публикуйте здесь свои вопросы, идеи и найденные ошибки.

Вопрос команде технической поддержки вы можете задать, отправив приватное сообщение или email.


Подпишитесь на Историю обновлений, чтобы быть в курсе всех новостей!


Мы перевели нашу службу поддержки на новую систему технической поддержки. С 17.01.2022 мы отключили возможность создавать обращения через личный кабинет userecho. Теперь все запросы обрабатываются по почте на support@iridi.com .

Спасибо вам за ваше понимание и хорошего дня.

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Отвечен

push-уведомления

Дмитрий Марков 7 лет назад в Приложения / i3 Pro обновлен Oksana (expert) 7 лет назад 24

Читаю мануал про push-уведомления http://dev.iridiummobile.net/Push_API#IR.SendPush

В личном кабинете не вижу кнопки "Группы". Или кабинет еще не доработан или я не туда смотрю...?

0
Отвечен

iPad/Wifi, Time and Battery charge indicator are visible ‘over’ my projects

Jackie Roos 7 лет назад в Приложения / i3 Pro обновлен Iain Brew 7 лет назад 2

When running i3 Pro on an iPad Pro 12.0”, the iPad/Wifi, Time and Battery charge indicator are visible ‘over’ my projects. In V2, this doesn’t happen


What do we need to do to stop this please



0
Не ошибка

Cannot download project from cloud!

TuomoHautala 8 лет назад в Приложения / i3 Pro обновлен Oksana (expert) 7 лет назад 2

I upgraded my clients lisence from i2 to i3. I send invitation to i3 to my client and when i log to i3 pro I can see the project in left menu in cloud tab. When i press DOWNLOAD i3 Pro just shuts down and notting happends! Is this also new iOS related problem??

0
На рассмотрении

iRidium Client 32 Crashes on Windows 10 64bit

Jackie Roos 8 лет назад в Приложения / i3 Pro обновлен Oksana (expert) 8 лет назад 4

Transfer to iRidium

Press some buttons, iRidium crashes

Image 15612



Run iRidium64, works fine


The same has been reported with iRidium 32 bit Server on a 64Bit PC


Tested on multiple projects, not project related

Tested on 2 different PC's


Please fix ASAP


v1.0.7.19039


0
Ожидает ответа пользователя

i3 Pro projects running VERY slow on iPad.

TuomoHautala 8 лет назад в Приложения / i3 Pro обновлен zied 6 лет назад 13

I updated one of our projects from V2 to V3 and after that it started to run VERY slow when i transferred it to i3 Pro. I am using iPad Air 2 with iOS 10.0.2.

Before update project was running just fine with i2 Control on iPad Air 2 with iOS 10.0.2.

0

SIP audio quality problems

Damian Hartin 8 лет назад в Приложения / i3 Pro обновлен Verevkin Dmitry 7 лет назад 3

Hi,


I seem to be getting very poor audio quality whilst testing with the iRidium SIP client examples (and my own test projects)

I am running a standalone SIP server (Incredible PABX) and have tested with all the codecs available in the iRidium project and the various echo cancellation/noise suppression/voice activation etc...

The audio is either has massive echo/feedback or is extremely broken/jagged.

On the two iPads I'm using for testing, if I run Zioper (for example) the audio quality is pretty much perfect, so it can't be my PABX implementation.

Anyone else had similar issues? What other options do I have with iRidium?

Thanks,

Damian

0
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Saving Project Tokens

Mike Slattery 8 лет назад в Приложения / i3 Pro обновлен Jackie Roos 7 лет назад 12

I am trying to save Project Tokens, when I cycle power on the PC the Token is not being saved.

This does work on my PC when I emulate, but not on the project PC. The project PC is running Win 10 Home.


var myPassword = "1234";


temp = IR.GetVariable("Tokens.Password");
if (temp === undefined)
IR.SetVariable("Tokens.Password", myPassword);
else
myPassword = temp;


button to save new password

IR.SetVariable("Tokens.Password", myPassword);

0

Where iRidium Saves

Jackie Roos 8 лет назад в Приложения / i3 Pro 0

I just closed a project I was working on. It's file location was ../Dowson House/project/


I opened an new project to work on, file location ../Carter/


When I click on Save As, the save dialogue gives the location ../Dowson House/project. It should give the location of the project I have open now, not that of the previously opened project

Image 15490


Alternatively, click on Save, and it saves the currently project to the previous project's location, the location of the closed project.


Open a new project, AV Merge, from an entirely different location, click on save, and it also is saved to the previous project's location, the location of the closed project

Image 15491



Please change so that

- Save always saves to the selected project's location

- Save As always opens to the selected project's location

0

Execute autohotkey script file

Mike Slattery 8 лет назад в Приложения / i3 Pro обновлен 8 лет назад 1

Autohotkey allows for executing keyboard commands and running programs. The script file has the extension .ahk. Is there any method to execute this program using IR.Eecute.?

0
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sip in server

Benno Evers 8 лет назад в Приложения / i3 Pro обновлен 7 лет назад 3

Hello,


Does anybody have experience with the use of SIP client in iRidium server?

I want to use the server to notify a user of a call from a intercom. I do this by sending a command string to the music system which then plays a sound.

It looks like the sip client in server disturbs the (external) sip server. I've tested this with 2 different intercoms and sip servers. In all cases it looks like when iridium server (with an sip client) is active the communication with other sip clients (iridium clients) is getting instable.



Tested with Mobotix and Dahua.


Thanks Benno

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