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Основные компоненты iRidium - приложение i3 pro и iRidium Server. Публикуйте здесь свои вопросы, идеи и найденные ошибки.

Вопрос команде технической поддержки вы можете задать, отправив приватное сообщение или email.


Подпишитесь на Историю обновлений, чтобы быть в курсе всех новостей!


Мы перевели нашу службу поддержки на новую систему технической поддержки. С 17.01.2022 мы отключили возможность создавать обращения через личный кабинет userecho. Теперь все запросы обрабатываются по почте на support@iridi.com .

Спасибо вам за ваше понимание и хорошего дня.

+11

iRidium Server Driver Unmanagable in large projects. Please change.

Jackie Roos 7 лет назад в Приложения / Studio (Server editor) обновлен ai-systems@bk ru 7 лет назад 1

In a client project, iRidiium server combines all commands and feedbacks into one big driver.


In my current project with 6x Global Caches, 2 x Integras, Full Lighting, alarm system and MRA, this makes up to 1000 commands all in one long list.


To top it off, the commands/feedback are ordered by the order they were synched, so the commands/feedback may not be anywhere near the rest of the commands/feedback for that driver.


This makes it very slow going and frustrating to find what I want


The search at the top does not make it any faster.



Please Please Please

either

1. enable separate server drivers in the client, connecting to iRidium server on different ports (the way iRidium Gate works)

OR

2. Add folders to iRidium Server in the client, matching the name of the drivers. Making it much easier and faster to find commands

+11
Идет голосование

rotate items and draw circles

Erik van den Brink 8 лет назад в Приложения / Studio (Server editor) обновлен Ruud 8 лет назад 7 1 дубликат

Hello,


I think it's a good idea to have the function to rotate items in the editor.

Another idea is that you can draw circles without using the circle borders because the borders have a limitation in size.

I think this will give the editor users more possibilities to draw unique interfaces.


Thanks, Erik

+11
Идет голосование

Need for debugger

Theo Derks - NL (distributor) 8 лет назад в Приложения / i3 Pro обновлен Oksana (expert) 8 лет назад 1

Hi,

When installers have problems with i3 Pro (crashing by some reason), we need a debug-tool they can install, and sent the logfiles to support.


This is necessary, because remote debugging takes (too) much time from programmers to investigate problems.


Please make a debug-version of i3 Pro installers can install to find problems with the project/i3 Pro/hardware/Windows/ etc.


Thanks


Theo


+10
Идет голосование

Автоматическое обновление панели клиента

Vladimir Bykov 8 лет назад в iRidium Cloud (Site) обновлен Aleksandr Romanov (CTO) 7 лет назад 6

В тикете ниже описывается процедура обновления проекта на панели клиента.

Было бы здорово, если панель клиента обновлялась автоматически после того как мы обновили проект в облаке.

+10
Идет голосование

Run server as Windows service

Alessandro Munari 8 лет назад в Server Solutions / Windows Server обновлен Theo Derks - NL (distributor) 7 лет назад 6

Hi, just as suggestion it would be better if the Iridium Server will start as Windows SERVICE. This will allow the start of the iridium server also if you were not logged into the system.

+10

hide THIS popup

Andrew Glossop 8 лет назад в Приложения / i3 Pro обновлен Aleksandr Romanov (CTO) 6 лет назад 20

OK, I can hide a specific popup, or a group, or ALL. But what I really want is to close THIS popup. did I miss how to do this?


suggestion: add macro for "hide current popup"


suggestion: when cloning a popup, any item in that popup that will hide the popup, should be updated to the hide the new cloned popup. currently it will try to hide the cloner page not the cloned page. using "hide group" is OK sometimes, but not ideal.

+10
Идет голосование

AirPlay

Dmitry Ryzhkov 9 лет назад в Приложения / i3 Pro обновлен Dmitry Shulgin 8 лет назад 6
Get access to information about the sources of AirPlay in iOS through the script. It would be very convenient to choose the source AirPlay (connected and / or disconnected) through the script. With much to make life easier for the customer.
+10
Завершен

Remove Trial license, set Timelimit on all client apps

Nikolay Rusanov 8 лет назад в Приложения / i3 Pro обновлен Oksana (expert) 8 лет назад 4

Please vote to use Timelimit in all clients instead of Trials!

As I see about half of newcomers (optimistic) give up on iRidium after first try. Too complex. Same goes to beta test - I've spent whole morning today, trying to get HWIDs, licenses etc. for new devices.


Trial is used to develop and test. It is better to set Timelimit instead of Trials.


I think that all Client apps and Emulator should work for, let's say 20 minutes after run, than need to close/open or press a "continue" button.


This will make it a lot easier to start using iRidium for newcomers.

Ответ
Oksana (expert) 8 лет назад

Hello,
It has been implemented from i3 pro 1.0.0.7903 (beta). Test Mode (20 minutes) is supported for integrators with "Full Registration".

+9
Завершен

Support for IFTTT

Theo Derks - NL (distributor) 8 лет назад в Общий обновлен Aleksandr Romanov (CTO) 5 лет назад 9

Hi,

If we want to support IoT, we also have to support IFTTT (www.ifttt.com).


Please add support for IFTTT


Thanks


Theo


+9
Идет голосование

I need KNX ETS group adresse structure with 3 Trees - Main / Middle / Group Adresse

Patrick Lamplmair 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 1

When the KNX Projekt file is importet in Iridium Studio or Server i will see the same structure like in ETS with Main Group / Middle Group / Group adress, becouse then it is much easier to connect the funktions to the buttons.



Сервис поддержки клиентов работает на платформе UserEcho