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On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

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0
Not a bug

Problem with DMX-feedbacks in Helvar Net (TCP) Driver > 255

Theo Derks - NL (distributor) 8 jaar geleden in Applications / Studio (Server editor) bijgewerkt door Oksana (expert) 7 jaar geleden 3

Hi,

Please see the attached project.

It is not possible to create feedbacks with a device-number > 255. And our customers need that, because this is the DMX-feedback channel.

Please fix this a.s.a.p.; because now projects can not created with feedbacks > 255.

Test Feedback above 255 v3.irpz

Thanks


Theo


0
Beantwoord

Получение глобальной переменной из Fibaro

Саня Маликов 8 jaar geleden in Products / Other drivers bijgewerkt door Dmitry - support (expert) 8 jaar geleden 3

Добрый день, подскажите как получить и в последствии переписать значение глобальной переменной в Fibaro через Iridium.

0
Under review

[i3 Pro] iPad with LAN adapter

Francesco Zangara 8 jaar geleden in Applications / i3 Pro bijgewerkt door Dmitry - support (expert) 8 jaar geleden 1

Someone have already tested the i3Pro (iOS) and an ipad with a LAN Adapter?

It works?
You have encountered problems?

0
Not a bug

Сервер перестает работать

Богдан Меленчук 8 jaar geleden in General bijgewerkt door Oksana (expert) 7 jaar geleden 2

есть Сервер на raspbery 3 , после установки сервера нормально работает в течение нескольких часов, затем raspbery постоянно перезагружается. Без сервера raspbery хорошо работает. Проблема временно решается переустановкой чел.

0
Waiting for user's reply

Server losts connection to BAOS after a week...

Alex2000 8 jaar geleden in Server Solutions / Windows Server bijgewerkt door Oksana (expert) 8 jaar geleden 1

Hello,

I'm testing I3 pro functionality (in trial mode) and found that server looses connection to KNX Baos after a week or so. It says in the log:

"Time of waiting for connection is over!

License of controlled device is not found!"

When this happens - rebooting of PC or Iridium Server doesn't solve the problem. The only way to fix this - is full cleanup (Uninstall application and deleting User docs manually) and Reinstalling of I3 pro software from scratch.

First time when it happenned I thought it was random corruption. So one week ago I reinstalled i3 pro software.

But yesterday it happened again. Server couldn't connect to the Baos!

If i upload the project to the panel without server - it works properly communicating with baos directly. So the problem not in Baos definetely. Baos is working.


Another problem:

During installing of application I point that server should start automatically after PC reboot. But in fact this never happens. I always have to start the server manually.


P.S. I run the server on Intel NUC6I3SYK.


0
Voltooid

Интеграция с SIP сервером Cisco Call Manager

Владимир Нестеров 8 jaar geleden in Products / Other drivers bijgewerkt door Oksana (expert) 7 jaar geleden 2

На объекте используется SIP сервер Cisco Call Manager (CUCM).

При звонке на iRidium и отбое через посылку команды SIP.CANCEL сброса звонка не происходит. CUCM не передает команду отбоя на звонящее устройство (домофон или стационарный телефон).

При детальном изучении вопроса оказалось, что необходимо посылать команду Decline, чтобы сбросить вызов.

Прошу реализовать данную команду, иначе при штатной интеграции с CUCM мы получаем отсутствие отмены звонка. И как следствие интеграция с CUCM не выполняется.

Antwoord
Oksana (expert) 7 jaar geleden

Здравствуйте, Владимир


Поддержка Decline добавлена с версии 1.0.11. Функцию необходимо включать в настройках драйвера SIP.

0
Waiting for user's reply

i3 JS works on v2.2 ?

ofer 8 jaar geleden in iRidium Script bijgewerkt door Dmitry - support (expert) 8 jaar geleden 1

Can i3 JS (CoolMster Net) work on V2.2 App ?

0

only i3 PRO download for Windows

oggi katic 8 jaar geleden in Applications / i3 Pro 0

Hi there.


Is it possible to make a simple download for only i3 pro for windows, without whole packet with studio, transfer etc..


Our clients is very confused with all programmering software, the only thing they need is i3 pro for there windows client..


Is it possibility ?

0

Cannot send an invitation to another integrator

Jackie Roos 8 jaar geleden in Applications / Web-interface bijgewerkt door Ekaterina (head of support) 8 jaar geleden 1

Hi

I have written a project for another registered integrator, and the easiest way to test this is to add the project to the cloud, add a trial license, and invite the integrator so he can download and test the project. After the project is handed over, he will only then add it to their cloud account.


But I get this error:


Image 13200

(I have changed the above to my email in the screenshot to protect the integrator's privacy)



Please change so I can send an invitation to another registered integrator

0
Waiting for user's reply

passwrd 1-4 from v2 to use with cloud (v3)

oggi katic 8 jaar geleden in General bijgewerkt door Dmitry - support (expert) 8 jaar geleden 1

hi there

in v2 it was possible to make 1-4 password in transfer and use these 4 password.

how can these be used with cloud version.. ?


how to easily protect some pop up with clood projects (cant transfer via Local)