On this forum you can discuss iRidium with other users. iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

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No TAB available when Emulator start for the first time

Theo Derks - NL (distributor) 2 years ago in Applications / i3 Pro • updated by Oksana (expert) 1 year ago 5


Install iRidium i3 Pro on a new PC.

Start Studio

Start the Emulator for the first time

The Emulator is asking to login at the iRidium mobile website

Enter your email-address

After this, you want to press the TAB-key to input your password.

See, that the TAB-key is not working to move to the next field.

This is strange; every windows user will use the TAB-key to move to the next field.

Please fix



Under review


Dmitry Ryzhkov 2 years ago in Applications / i3 Pro • updated by Alessandro Munari 10 months ago 10

The big request to add support for iBeacon. Since through this functionality (IR.EVENT_DEVICE_BLE_FOUND) in i3 pro for BLE (Bluetooth Low Energy) is impossible to get a true UUID, it is replaced. Which leads to difficulties in the identification iBeacon.

Waiting for user's reply

Trigger Button - the third state

ai-systems@bk.ru 2 years ago in Applications / i3 Pro • updated by TuomoHautala 1 year ago 2

When you press the trigger, we immediately switch its state. Regardless of a response from the equipment or not. Maybe we should add an intermediate state of "waiting for confirmation of the command." In order not to speculate send the value to the bus or not. And the switch to ON only when receive feedback . If feedback is not received within a certain time - go to state 1.


System menu call

Hans Schiessl 2 years ago in Applications / i3 Pro • updated by Oksana (expert) 2 years ago 5

We DISABLE the system menu on the device in 'System menu' > info for frontend (gui) users.

BUT we need an additional function or token to overrule this flag or disabled system-menu to force -open- the system menu (like transfer tool) with a script or command from within our own settings-page in the GUI we've created.

In other words: we would like to have the option to open the system menu only by clicking on our own button and not with the hold-7 seconds anywhere.

Is it possible ? And how do we do this?

Oksana (expert) 2 years ago

It has been fixed from i3 pro (beta)


Global Cache Flex Link Relay & Sensor Cable

Theo Derks - NL (distributor) 2 years ago in Applications / i3 Pro • updated by Oksana (expert) 2 years ago 3


Global Cache introduced the Flex Link Relay & Sensor Cable.

How to control this cable in iRidium 3.0 Pro?

is the driver ready for this cable?



Waiting for user's reply

2N Helios IP Verso (SIP) with i3 Pro

Wouter van der Post 3 months ago in Applications / i3 Pro • updated by Aleksandr Romanov (CTO) 6 days ago 33

I have a 2N Helios IP Verso intercom that I want to use with iRidium. I started with the intercom sample project (http://wiki2.iridiummobile.net/SIP_Telephony) and iRidium connects to the intercom, the status is "On Hook" after starting the emulator.

I can also call the intercom from iRidium, it picks up the call and audio works.

Only when I press the button on the intercom, the call does not get through to iRidium.

In the trace log of the intercom I can see that it calls the correct number (the number which iRidium uses to "log on" to the SIP server that's running in the 2N intercom).

I've also tested the setup with a softphone (Jitsi) on my laptop, that works fine both ways.

Is there a possibility to supply an iRidium studio version with more logging enabled so I (or 2N) can investigate where the problem lies?

Waiting for user's reply

create an account

Thales Cavalcanti 7 months ago in Applications / i3 Pro • updated by Aleksandr Romanov (CTO) 3 months ago 11

HI there, is it not possible to create an account on I3.

I click Share and open input e-mails and choose projet than  only have send or cancel


Will be answered

Отправка MQTT сообщения с флагом Retain

Алексей Стальмаков 7 months ago in Applications / i3 Pro • updated by Ilya Markov (expert) 2 weeks ago 3

Здравствуйте! Подскажите, каким образом можно пометить отправляемое по MQTT сообщение флагом "Retain"?


Remember viewport scroll position

Wouter van der Post 8 months ago in Applications / i3 Pro • updated 8 months ago 0


I'm on v1.1.3.

Can you add the option in i3 Pro Studio to remember the scroll position of a page/popup?

It is very annoying that if you switch between different popups that are positioned outside of the viewable area, that the scrollbars reset to 0 each time you switch.

I am designing an interface for a 19 inch (Full HD) screen at the moment and I don't want to zoom out because the scaling messes up the finer details. Having several popups that are located at the right side of the screen, it's painfully annoying that I have to scroll it into view every time.


Enter the System settings of i3 pro via the side menu

Nikolay Rusanov 10 months ago in Applications / i3 Pro • updated by Dmitry - support (expert) 4 months ago 3

The current methods to enter the side menu:

  • send a command from Transfer
  • hold the screen for 10 sec then input password

With the installer's account it would be convenient to open the app settings by press the button in side menu of application, if it will not be available for EndUser's account