- Archive: i2 Control V2.2
- i2 Control V2.2
-
Technische problemen
0
Not a bug
i2 Control crash after iOS update 10.0.2.
TuomoHautala 8 jaar geleden
in i2 Control V2.2
•
bijgewerkt door Dmitry - support (expert) 8 jaar geleden •
3
Our customer updated he's iPad to iOS 10.0.2 and after that i2 Control always crashes when he goes to "Cameras" popup. How can I fix this?? "Cameras" page is streaming camera feeds from my clients cameras. Also when downliading project, only "Waiting" window is showing but there is no "downloading" indication.
Antwoord
Antwoord
Hi!
Because i2 Control app is not supporting H.264 (rtsp) camera's in iOS10. That's the reason the app is crashing.
The only solution is to upgrade to i3 Pro; you can exchanges your ilcenses for free (free upgrade from V2 to V3).
Please sent your existing licenses to olga.e@iRidiumMobile.ru, and she will sent you new V3-licenses.
Thanks
Theo
Customer support service by UserEcho
Hi!
Because i2 Control app is not supporting H.264 (rtsp) camera's in iOS10. That's the reason the app is crashing.
The only solution is to upgrade to i3 Pro; you can exchanges your ilcenses for free (free upgrade from V2 to V3).
Please sent your existing licenses to olga.e@iRidiumMobile.ru, and she will sent you new V3-licenses.
Thanks
Theo