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Problem with remote rtsp

juankgp 9 years ago in General • updated 9 years ago • 2

Hello, I have a problem with my iridium app I am controlling a HDL bus pro and I have cameras and I use iridium gate for remote control, for control to HDL equipment local or remote it works perfect but the cameras I can only view in local mode using the internal ip in the local network

ex. rtsp://user:pass@192.168.100.201:554/MPEG-4/ch4/sub/av_stream

it works in local mode but when I try to connect remotely for example

rtsp://user:pass@publicIP:554/MPEG-4/ch4/sub/av_stream


I can`t view the images, I see only the blue button


Thanks

Answered
Ekaterina (head of support) 9 years ago

Please check that you have forwarded the UDP and TCP port 554 on your Router, as it showed here:

http://wiki2.iridiummobile.net/Setting_up_Port_Forwarding_Service


You have also add this string in the properties of RTSP camera:

rtsp_transport=tcp;


It will solve the problem if the port forwarded but iRidium receive the stream via UDP instead of TCP

juankgp 9 years ago

Thank you very much it works.

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