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Amx 3100 controller with no serial number
Raul Cano 7 years ago in Products / AMX • updated by Dmitry - support (expert) 7 years ago • 10
i have a big problem, i'm working with an amx controller with no serial number, i'm using 2 iridium device license, but i sell a site licence, and i can't use it, can you help me?, can i use the mac adress? Or something else?, what can i do?, please heeeelp!!!
Customer support service by UserEcho
Are you sure that your device has no serial number? Did you tried receive it to the way described on Wikipedia?
This is te iridium util image response
Please try the following method.
Open a command prompt.
Then type in it the following lines:
1) telnet (If not installed, you need to install it). And press Enter.
2) o 192.168.2.10. Press Enter.
3) show device. Press Enter.
After that you will see all the necessary information.
Please take a screenshot and send it to us on e-mail: email@example.com
This is the screenshot of the command 'show device'
look the 0's, grettings
Are you tried to update the firmware on your controller?
yes i do, but nothing happened, can we use the mac adress?
or what can i do?
Sorry, we can't use the Mac address for the license. You can use the iridium version 3
n the new version of Iridium, we changed the system of licensing and the license does not depend on the serial number of the controller. Read more about this here