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Ability to change licenses

Wouter van der Post 6 years ago • updated by Aleksandr Romanov (CTO) 6 years ago • 1

Hello,

Can you make it possible for us as integrators to change licenses for a project?

For example a client has a Starter license now, but wants to upgrade to Basic. We always have enough licenses in stock, so we just want to remove the Starter license from the project and put a Basic license in. Only it's not possible to do that now on the website.

Answered
Aleksandr Romanov (CTO) 6 years ago

Hello,

Sorry, but it is impossible to remove the already activated license from the site (it is strictly defined with the licensing protection system). You can only expand the license (on the site, in your account)

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