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Answered

Ability to change licenses

'Wouter van der Post' 1 month ago • updated by Aleksandr Romanov (CTO) 1 month ago 1

Hello,

Can you make it possible for us as integrators to change licenses for a project?

For example a client has a Starter license now, but wants to upgrade to Basic. We always have enough licenses in stock, so we just want to remove the Starter license from the project and put a Basic license in. Only it's not possible to do that now on the website.

Answered

Hello,

Sorry, but it is impossible to remove the already activated license from the site (it is strictly defined with the licensing protection system). You can only expand the license (on the site, in your account)