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screensaver stops activating after a day

Jackie Roos 4 years ago in Applications / i3 Pro updated 4 years ago 5

Hi

I have a site where the screen saver will activate for a day or so, and then stops activating so there is no screen saver


We originally had the interval at 30 seconds and now it is 5 minutes


If I restart iR3, the scree saver starts working again, but in about a day will stop working.


I am not sure if this is relevant, but this is the same Windows 10 pro PC that iRidium.exe 64bit would not run due to VCOMP.dll was missing: http://support.iridiummobile.net/topics/9768-canot-start-because-vcomp100dll-is-missing/


Running iRidium 32 bit, Windows 10 Pro


Suggestions please? This is rather urgent as the client is not happy.


Thanks

Any suggestions please?

Waiting for user's reply

Hello!


Try creating an empty project only with the screensaver and run it on the same time. Whether will work screensaver via a day?


The screen time out works once and then does not work again.

It is just on that PC.

This is on a client site so I cannot put an empty project sorry.


If I understand you correctly, on another PC this is not repeated and the screensaver is working fine?



I have more work on this, and the PC itself will not turn off the screen when the power option to turn off the display is set.


So I am assuming both PC not turning off display and iRidium not doing time out screen are triggered by the same system message and thus the problem is related.


I have an identical PC here that I will put Windows on to test and see if it is the particular PC onsite or type of PC.


I will get back to you with what I find :)