"Unknown file format" when adding project on iridium transfer

If you got an error message "Unknown file format"  when you add your project to Transfer, it means

a. the project was converted incorrectly. Such error occurs when the converter is outdated or the project contain the corrupted section.

b. The project path includes some hieroglyphics or not standard symbols

First of all you need to update iRidium components on your PC. If it does not help, save the project to another directory, for example C:/project.irpz.

Or send your project to iRidium Support Team, we will find the solution.