BAOS internet connection
Dariusz 8 years ago in Products / KNX • updated by михаил кручинин 7 years ago • 23
I have a problem with my smartphone communicating via 3G networks. As the gateway used BAOS 771. Communication via LAN is possible but as soon as I switch on the mobile network, unfortunately I'm not able to connect to my network KNX. I downloaded from your side turtorial where manually switch to a WiFi network to 3G network. Not really sure if I typed correctly access port. What do I enter? 3671?, 12004? or other ?. Does the project structure should be cloned as a gateway access gateway (screenshot?). I'll be grateful for the tip.Darek
Customer support service by UserEcho
Have you done port forwarding on the router?
Via 3G it is always needed more TTL. For example LogicMachine has TTL=128 and it will work via port forwarding on 3G.
I've contacted with Wienzierl about this problem and they promised to increase TTL value in future BAOSes :(
To check TTL value you need to ping your IP in Windows CMD.
You may ping your router at home and then try to ping it's 80's port via 3G and check the difference. If it is less than 16 it will work.
For now the only way to solve this is make VPN connection (if your router can do it :) and there will be no such problem.
May be the new model fixes this issue.
This is for 771
If you plan to use KNX Router (KNXnet/IP) driver, you have to forward the port 3671 (UDP)
If you plan to use KNX IP BAOS (771/772) driver, you have to forward the port 12004 (TCP)
You have to set up VPN on Router and control panels to have a secured access.
Possibilities of iRidiummobile software are really great but it is so only if you know how to use them.
Couple of questions about your Internet service and your KNX installation:
1. Do you have static IP?
If so write it here without last (4th) part
2. Do you have any IP-KNX devices except BAOS?
As a happy owner of a VPN connection for a week. From two days trying to get my network of connecting to a KNX. Unfortunately to no avail. I did not make any changes to the network settings. My configuration is not based on any scripts only to changing the connection:
Vpn connection with the log router VPN CONECT..PNG.
Nobody wants to help? I expected a greater commitment on our forum.
Dariusz, the support from iRidium is the best in the world.
But: there are many parameters that can be wrong in the total chain from your smartphone-3G-provider-network_provider-router-firewall-IT-network_in_your_home and many other things.
I have spent -just like you- days and days to access my home via my 3G connection (about 4 years ago when we started as Distributor for iRidium mobile in Belgium and The Netherlands). In that time, i used a D-Link router (850 or something like that). Tried everything, hours and hours. Believe me.
Then, at the end, i bought a new Asus RT-AC66U router. And 5 minutes later i could connect via 3G to my home.
What i want to say: EVERYTHING in the chain from your smartphone --> 3G network --> provider --> router --> firewall has to be 100% ok, and one stupid thing can interrupt your connection.
In my case, it was not the iRidium app. It was not the provider. It was not the 3G network. It was just my router. I exchanged my router and everything was ok since that time. I can control my complete house, including IP-cameras, KNX, Helvar, Global Cache, without any problem. With iRidium. And without VPN or other stupid things.
So, my advice: try to find a (temporary) other router and just try it....
Distributor The Netherlands - Belgium - Germany.
Thanks for the reply .As you see on the attached screenshot, I have a physical connection vpn and redirected to port 12004 on the router KNX. So I doubt that it was a problem with the router. What companies are using a router?
Today, my phone will automatically update I2 Control to version 2.2.5 126. After running the application got a network connection via knx 3 G without running the vpn client ?? So I concluded that my whole problem with getting connected to the knx network via 3G lay on the side of your application and not my router or ISP.
Strange... Can you send a screenshot of the info-screen with the version number?
We didn't know there is a new version?
Hi, I also had this problem with baos 772, I was trying to solve the problem, but ineffectually...and at one happy day it was solved, when the customer decided to change the internet provider