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Not work i2 Control on Sony Xperia Z3 Compact

Martin Petrašovský 5 jaar geleden in i2 Control V2.2 bijgewerkt door Dmitry - support (expert) 5 jaar geleden 11
Hello, I have a question, does not work i2 Control on Sony Xperia Z3 Compact Android 5.1.1. Please see video: https://drive.google.com/file/d/0BxXI62E5S-FwVVdGYmtrb2JCUWdrbkJhalpqd01TMDd1am1F/view
Can you give me some advice? thank you
Client Android

Antwoord

+1
Antwoord
Fixed
Hello Everyone,

We released a new version i2 control V2.2, where this issue was fixed.
same problem with this model and "i2 control v.2.2" app.
i2 control app is ok
Under review
The Android 2.2.3 app is one big disaster.

We tested this on TCI panel, Samsung Galaxy Tab and Sony S --> on big mess...

Flickering screens, sound that is not working, crashing app, etc....

i sent 3 movies to support --> never heard something....

THanks

Theo


Started
Hello!

Please, test this version app for Android: https://drive.google.com/file/d/0Bw5TgGlnxM3CcWVoMFNmb2EwZzQ/view?usp=sharing

Thank you very much Нестеров Владимир for logs for debugging. They helped us.

Best regards
iRidium Mobile Support Team
Oksana Storozheva
+1
Antwoord
Fixed
Hello Everyone,

We released a new version i2 control V2.2, where this issue was fixed.

Hello,

I also have problems with my Sony Xperia Z3 Compact.

After i press the keylock button the app crashes.


iRidium_i2control_V2_Pic1.png

iRidium_i2control_V2_Pic2.png

iRidium_i2control_V2_Vid1.mp4

iRidium_i2control_V2_Vid2.mp4


i2 Control Version: 2.2.5:126


How can i fix this problem?


Best regards

Benjamin



Hello Benjamin,

For researching your problem, we need a log of crash. How you can do it in this instruction.

Hello,


Here is the log file. I hope it helps. Log


Benjamin

Hello Benjamin,

What project do you use? Does it contain a camera access? If yes, please,

try to use project without camera and write us results.

Hello Oksana


No it doesn´t contain a camera access. It is a very simple project. I only tried to work with orientation.

I create a project with two pages for landscape and portrait. In the general properties i used as target device custom because i can´t choose sony experia compact. At page one i set as alternative view page two and send it to i2 control, but it doesn´t work. So i choose sony xperia as target device and correct the resolution.

Now it works, but the app crashes after pressing the keylock button.


Best regards


Benjamin

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Hello!


Please say, the problem still relevant?