+4
Completed

Project Upload Successfully Completed.

rocfusion 6 years ago in Transfer updated by Oksana (expert) 5 years ago 9
Hi,

It would be very useful if the transfer app could show in the log whether the upload was successful or not.  We only see that it has finished updating yet that message ("Updating has finished") will be generated even when the project upload stopped in the middle of an upload.


Thanks,


Roger

Answer

Answer
Completed
We improved this in Transfer 2.2.3.102 (Setup v2.2.3)
Now, if a project isn't uploaded, color of "Reload" button will be turned red and you will see this description:
[18.05.2015 14:12:43:905] Panel(1): Updating has started
[18.05.2015 14:12:47:000] Panel(1): Disconnect
[18.05.2015 14:12:47:005] Panel(1): Updating has failed
Sincerely yours,
Oksana Storozheva
iRidium mobile Team
-1
Declined
Hi Roger,

We can't reproduce this:

[19.03.2015 18:20:44:100] Panel(1): Updating has started

when I press on "on/off button" of iPad:

[19.03.2015 18:20:48:412] Panel(1): Disconnect

Please, give us "step-by-step" instruction.
-1
Hi Oksana,

You can reproduce this, because it happens EVERY time you upload a project to an panel it happens.

1. Transfer a project from the GUI editor to the Transfer app.
2. Minimize the transfer app. 
2. Select your panel (ipad) where this project will upload.
3. Ask someone to help you.  
4. Give them your panel (iPad) and tell them to go into another room in your office.
5. Shout out to your helper,  please restart the i2 Control app.  Half way through the upload ask them to power off the iPad.
6. Wait.... and then maximize the transfer app.

Can you now see if the transfer was successful??

The point here is that there is no way to know that the transfer has been completed successfully.  A disconnect message in the log in not enough information.  The panel disconnected but did the project upload?  You can't tell. 

You have to stand and wait by the iPad to confirm the project updated.  This wastes time.  

Thanks,


Roger
Hello Roger,

No, we got "Disconnect" again.

We want to understand what happened, please, help us and answer the questions:
1. Why do you go into another room?
2. When you maximize the app, after incorrect downloading, what inscription do you see on the device? "Unpack", "Loading" or "Waiting" and "Download"?
3. In the first post you said, that you see: "Updating has finished". Now, you say: "A disconnect message in the log in not enough information." - it is "Disconnect". What message do you see: "Updating has finished" or "Disconnect"?

If you see "Updating has finished", but the project isn't updated - maybe, it is an error, and we should reproduce and fix it.
If you see "Disconnect", and the project doesn't update - it is normal. And we can only add more information in the message.

Sincerely yours,

Oksana Storozheva
iRidium mobile Team
Hi Oksana,

Think of this as upload and forget.  When you have a house with a project that has to be uploaded to 10 ipads, at present it takes 5 minutes an iPad.  That's 50 minutes of wasted time, just to get the project installed in that home. The person starting the upload on the iPad has to wait by the ipad until he sees that the downloading has reached 100% before moving onto the next iPad.  Because we cannot see in the app that it was successful.

The point is the message should be more clear show in the transfer app, when 100% of the project has been uploaded that simply says "project upload complete".  When the transfer is interrupted for what ever reason then a message should appear, "project upload failed".

Thanks,


Roger



Ok, I understand you now. It is not a bug, you only want to change text of description.
Answer
Completed
We improved this in Transfer 2.2.3.102 (Setup v2.2.3)
Now, if a project isn't uploaded, color of "Reload" button will be turned red and you will see this description:
[18.05.2015 14:12:43:905] Panel(1): Updating has started
[18.05.2015 14:12:47:000] Panel(1): Disconnect
[18.05.2015 14:12:47:005] Panel(1): Updating has failed
Sincerely yours,
Oksana Storozheva
iRidium mobile Team