0
Not a bug
Auto reconnect duotecno driver
Browsing a duotecno installation (by duotecno tcp/ip config tool)disconnects the i3 application and the duotecno homemanager says: server busy. After browsing i have to close the i3 application and re-open it to connect it. The homemanager reconnects automatically
Antwoord
Antwoord
Under review
Hello Dennis,
We check it and we can't repeat.
1. What version duotecno tcp/ip config tool do you use?
2. Can you write step-by-step info, how we can repeat?
Hello Dennis,
Sorry, but we can't repeat.
We use duotecno tcp/ip config tool v12.02. When we connnect to Duotecno via config tool, i3 pro doesn't disconnect from Duotecno and continues work.
May be you can write step-by-step about your actions?
- Open the i3 application on a iPad
- Open duotecno bindingsoftware 12.02
- Open a project, connect duotecno (with te USB modem)
- right click on a node and go to the control tab
- click "reset"
- check the i3 application, the driver status (driver tokens) goes to "0"
Customer support service by UserEcho
Hello Dennis,
We check it and we can't repeat.
1. What version duotecno tcp/ip config tool do you use?
2. Can you write step-by-step info, how we can repeat?