- Archive: i3 pro, iRidium Server
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- i3 Pro
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Technische problemen
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iRidium Client 32 Crashes on Windows 10 64bit
Jackie Roos 8 jaar geleden
in Applications / i3 Pro
•
bijgewerkt door Oksana (expert) 8 jaar geleden •
4
Transfer to iRidium
Press some buttons, iRidium crashes
Run iRidium64, works fine
The same has been reported with iRidium 32 bit Server on a 64Bit PC
Tested on multiple projects, not project related
Tested on 2 different PC's
Please fix ASAP
v1.0.7.19039
Customer support service by UserEcho
Hello, Jackie! We tried repeat it, but we can't. So, our PC:
-10 windows (Build 14393.32)
Is it important what project downloads?
Did you turn off windows scanner or windows firewall?
Did you run app like an administrator?
Hi Vladimir
It seems to be something to do with the scripting perhaps corrupting or something
I have done more testing:
- reinstalled 1.0.7
- run an old project from backups (installed on a client site and working happily)
1. crashes in i3 32 bit
2. start i3 64 bit, no crashing
2. it uses a script to change popups. Put in a line of logging to see where it might be crashing, run iRidium 32bit, no crashing
see video here: https://www.dropbox.com/s/npvhz5bj3qce8ul/32%20bit%20crashing.wmv?dl=0
- new project,
- script to show page, based on same code as above, copied and pasted script, crashes without logging.
- change the script, remove lines or add lines, and crashing stops.
Sending both projects projects to support@iridium email
It seems to be older iridium version projects scripts crash and new projects, exactly the same, made in 1.0.7 do not. I have a project I have been working on, nothing changed, opened in 1.0.7 after installing 1.0.7 and now crashes in 32bit.
We have this issue in other projects upgraded to 1.0.7, completely different projects with different scripts.
From Dmitry:
We were able to repeat the problem that you described. Thanks for the info. Will try to fix in next builds.
Yes, I know, we will research your projects.