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Hello!
The license must be stored in your personal Cabinet. The client does not need to have an account on the website.
If it is already registered on our website, we can delete his account so you can invite him for the project. To do this, send to us his e-mail.
Hello!
Unfortunately, our SIP driver supports not all video codecs. It can work with only two codecs H263 and H263+
Try to disable one of them. For this go to system settings of the client and go to tab Drivers. Then put near the one of the video codecs - 0. Like this
If this does not help, it is better that you use a direct link to the video stream, as described in our Wikipedia.
Здравствуйте!
Возможно у вас та же проблема. Не могли бы вы прислать ваш проект нам на почту? support@iridiummobile.ru
Hello!
Unfortunately, we are unable to repeat your problem on our iPad AIR2 with iOS10.
What version of I3Pro are you using?
Hello!
Unfortunately, our app does not support flash or Gif animation. Instead, you can use the element of type Multistate button. With this element you can create an animation in your project.
Hello!
When working with i3Pro app in the emulator mode, you have only 20 minutes of test mode. That is, the project will work a full 20 minutes, after exceeding this limit, there is a connection failure with the equipment.
Сервис поддержки клиентов работает на платформе UserEcho
Hello!
Yes, MQTT will work on the server.