UMC server can't found in Transfer when wrong Gateway IP-address is used
Theo Derks - NL (distributor) 7 лет назад в Server Solutions / UMC Server • обновлен 7 лет назад • 4
When this is the situation in the configuration of the UMC Server:
Subnet mask 255.255.255.0
The Transfer is not able to find the UMC-server.
Please give a warning if the installer is using a Gateway IP-address that is not in the same subnet like the IP-address:
"Warning: the specified IP-address is not in the same subnet like your Gateway IP-address. Continue? "
Сервис поддержки клиентов работает на платформе UserEcho
Good day, Theo.
1 - Thanks for the comment.
2 - You are able to change the network settings to the right?
Hi, UMC Support
Yes, i was able to change the network settings, and after i changed the Gateway IP-address to the right one it was ok.
But give a warning to the installer when the wrong IP-address is used, it can save much time for the installer to search for the reason.
Oksana, we don't want to vote for a BUG.
2 days Oleg logged-in on a UMC-server, and this UMC-server had the same problem !
So, fix this a.s.a.p. and give a warning to installers with wrong configured IP-configuration.