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On this forum you can discuss iRidium with other users. iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

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Waiting for user's reply

Transfer i3 pro license to customer

Mike Slattery 1 year ago in Applications / i3 Pro • updated by Dmitry - support (expert) 1 year ago 1

I have a customer that wanted to purchase license from us, Is there a method to transfer the license to them. Also they are already singed up with iRidium and I could not use their email to invite them. When I invite them, I first get "The user is not found". Then I send Invite by email and I get "This email is already used".

0
Not a bug

Problem SIP video

Ruud 1 year ago in Applications / i3 Pro • updated by Oksana (expert) 10 months ago 6

Hello,


I have a problem with SIP video see image


Not a good video call with SIP video.

What's the problem. and can you fix this?
We want to do a lot of projects calling in concern with video


Thanks


Ruud

0
Under review

Offline Emulation

Mike Slattery 1 year ago in Applications / i3 Pro • updated 1 year ago 4

I was at a job site without internet and needed to run the emulator and could not get it to work. Is it possible to test the program using the emulator when there is no internet?

0
Answered

push-уведомления

Дмитрий Марков 1 year ago in Applications / i3 Pro • updated by Oksana (expert) 1 year ago 24

Читаю мануал про push-уведомления http://dev.iridiummobile.net/Push_API#IR.SendPush

В личном кабинете не вижу кнопки "Группы". Или кабинет еще не доработан или я не туда смотрю...?

0
Answered

iPad/Wifi, Time and Battery charge indicator are visible ‘over’ my projects

Jackie Roos 1 year ago in Applications / i3 Pro • updated by Iain Brew 1 year ago 2

When running i3 Pro on an iPad Pro 12.0”, the iPad/Wifi, Time and Battery charge indicator are visible ‘over’ my projects. In V2, this doesn’t happen


What do we need to do to stop this please



0
Not a bug

Cannot download project from cloud!

TuomoHautala 1 year ago in Applications / i3 Pro • updated by Oksana (expert) 10 months ago 2

I upgraded my clients lisence from i2 to i3. I send invitation to i3 to my client and when i log to i3 pro I can see the project in left menu in cloud tab. When i press DOWNLOAD i3 Pro just shuts down and notting happends! Is this also new iOS related problem??

0
Under review

iRidium Client 32 Crashes on Windows 10 64bit

Jackie Roos 1 year ago in Applications / i3 Pro • updated by Oksana (expert) 1 year ago 4

Transfer to iRidium

Press some buttons, iRidium crashes



Run iRidium64, works fine


The same has been reported with iRidium 32 bit Server on a 64Bit PC


Tested on multiple projects, not project related

Tested on 2 different PC's


Please fix ASAP


v1.0.7.19039


0
Waiting for user's reply

i3 Pro projects running VERY slow on iPad.

TuomoHautala 1 year ago in Applications / i3 Pro • updated by Dmitry - support (expert) 1 year ago 13

I updated one of our projects from V2 to V3 and after that it started to run VERY slow when i transferred it to i3 Pro. I am using iPad Air 2 with iOS 10.0.2.

Before update project was running just fine with i2 Control on iPad Air 2 with iOS 10.0.2.

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SIP audio quality problems

Damian Hartin 1 year ago in Applications / i3 Pro • updated by Verevkin Dmitry 3 months ago 3

Hi,


I seem to be getting very poor audio quality whilst testing with the iRidium SIP client examples (and my own test projects)

I am running a standalone SIP server (Incredible PABX) and have tested with all the codecs available in the iRidium project and the various echo cancellation/noise suppression/voice activation etc...

The audio is either has massive echo/feedback or is extremely broken/jagged.

On the two iPads I'm using for testing, if I run Zioper (for example) the audio quality is pretty much perfect, so it can't be my PABX implementation.

Anyone else had similar issues? What other options do I have with iRidium?

Thanks,

Damian

0
Waiting for user's reply

Saving Project Tokens

Mike Slattery 1 year ago in Applications / i3 Pro • updated by Jackie Roos 9 months ago 12

I am trying to save Project Tokens, when I cycle power on the PC the Token is not being saved.

This does work on my PC when I emulate, but not on the project PC. The project PC is running Win 10 Home.


var myPassword = "1234";


temp = IR.GetVariable("Tokens.Password");
if (temp === undefined)
IR.SetVariable("Tokens.Password", myPassword);
else
myPassword = temp;


button to save new password

IR.SetVariable("Tokens.Password", myPassword);