I have a project with a 1920x1080 touchscreen, which runs an iRidium file which is 1920x1080 and I connect from my laptop which has a 1920x1080 screen via teamviewer. Also a problem, so it’s not a resolution related problem.
If you supply an e-mail address I could send you the project.
PC config (tested here at the office with 2 laptops):
Windows 10 (x64)
Core i7 2.7Ghz
Intel HD Graphics 530 & AMD FirePro W5130M
100 Mbit Up
100 Mbit Down
Ahh yes, In the past I’ve also noticed that with VNC the screen stays black, I’ll try adding a blinker for the VNC problem. I guess a blinker won’t solve the teamviewer issues.
This touchscreen doesn’t have a second monitor connected, I also checked if there were any ‘phantom’ monitors in Windows, but there were none.
I don't understand why adding a flashing indicator would fix this issue.
If I connect with TeamViewer while iRidium is running fullscreen, then press a button on the touchscreen to go to another page or show a popup, isn't that also causing a 'change'? Because in my case the remote connection is not updated when I do this.
I've installed the 1.1.9 Client on the 21 inch touchpanel I have here and you are right.. problem also exists on this version. You can stop the search, sorry.
The emulator recently changed (if I recall correctly it is since the i3 Lite and Pro editor became one):
The emulator then became a lot faster (good thing), got a blue background and the project/system menu changed a lot.
Since this change the full screen issue started.
Yes, but all panels that are installed at our clients run in full screen mode.
This was never an issue before the i3 Pro / i3 Lite merge.
I have made a video of the issue. I've used TeamViewer, but with VNC it is exactly the same.
Resolution of the panel and the iRidium project is 1920x1080.
Video card is onboard, as with many touchscreens: Intel HD Graphics
I still can't believe that you guys use the voting system on this forum as a representation/"measurement" of what functionality is actually needed. I myself have no time to read all the topics that are created (and then part of them are in Russian so won't/can't read those), and I expect that my colleague integrators also have limited time.
It's a good thing this forum exists, but please forget about the voting system.
Suggestion: Collect all development wishes that are being posted, create a panel of lets say 10 integrators that use iRidium extensively and are a good representation of your users. Send out an email once a month (or once every 2 months) with a summary of these new wishes and have them vote on it.
Experienced the same issues both with teamviewer and VNC. If I have time I will try to make a test setup for you to see.
By the way also i3 Studio doesn’t like teamviewer (v9) very much. When I support a colleague with a Studio problem using teamviewer sometimes the Studio window becomes unusable/blank and it won’t return until you disconnect the teamviewer session.
Customer support service by UserEcho