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Yeliz Tarhan 1 year ago in Server Solutions / OnBox Server • updated 1 year ago 7


I did physical connections(Onbox).

I clicked i3 Transfer on Search. BUT not search (onbox)

Network Scanner found

Does there need to make an adjustment???


Waiting for user's reply
Erik van den Brink 1 year ago in Server Solutions / Linux Server • updated by Jackie Roos 12 months ago 3


Is there a command or setting to autostart the server on a linux device?

Also the "W" button shortcut isn't working in the server i think this need's to be checked.

I'm using a PC running Xubuntu 16.04 LTS

Jackie Roos 1 year ago in Server Solutions • updated by Oksana (expert) 1 year ago 2

Can we please add the ability to remove a server from test mode in the cloud?

Currently we have to have access to the server to remove it from test mode.

It would be great to be able to toggle test mode here:

Under review
Петр Андреев 1 year ago in Server Solutions / UMC Server • updated 1 year ago 8

Сервер постоянно перезагружается. Даже не успевает загружать иридиум.

через каждые 2 минуты примерно.

Not a bug
Jackie Roos 1 year ago in Server Solutions • updated by Oksana (expert) 1 year ago 8


In a server/client project the UDP driver online token is showing as online when the server is connected, but the device is not. Tested only in Windows Server.

Eg in server, to make sure, I tried setting the host to empty, and another IP that is does not have any device connected on my network.

BUT! The driver online token still shows online as true. The only time the state is changed to offline is when the server is not running

Please fix, thanks


Hello Jackie,

This is situation is normal for UDP protocol.


User Datagram Protocol is a simpler message-based connectionless protocol. Connectionless protocols do not set up a dedicated end-to-end connection. Communication is achieved by transmitting information in one direction from source to destination without verifying the readiness or state of the receiver.
Jackie Roos 1 year ago in Server Solutions • updated 1 year ago 2


When server is not connected to a device, it will still try and send a command (tested only in Windows server). This could have undesired side-effects as it could cause an error in the driver.

Please change server so that if a device if offline, even if the client sends a command, no commands are sent

In the short term I will put this in my drivers (Except UPD drivers as they report as online when they are not: http://support.iridiummobile.net/topics/9006-server-project-upd-showing-a-online-when-it-is-not/)

   IR.AddListener(IR.EVENT_CHANNEL_SET, THIS.DEVICE, function(command, value){                      
      if (IR.GetVariable("Global.Online")){    


Under review
Daniel Petrini 1 year ago in Server Solutions / Windows Server • updated by Oksana (expert) 1 year ago 1


I would like to feed the Iridium server database with external device data, so that I can show in Visualization on panels as a trend.

How can I feed data to Iridium server?
I checked Rest API in http://dev.iridiummobile.net/REST_API/en but it has no information about how to access the database from external devices.



Jackie Roos 1 year ago in Server Solutions / Windows Server • updated by Oksana (expert) 1 year ago 10

Two things

1. please correct the typo - should be protocol corrupt

2. what does protocol corrupt mean please and how do I fix it?


Oksana (expert) 1 year ago


It has been implemented from iRidium Setup 1.0.5. Download

Martin Lang 1 year ago in Server Solutions • updated 1 year ago 4


we want to collect data within i3 server pro like the power consumtion

of a house, the current temperatures on the solar panels, heating temperatures, etc.

what is the best way to do that so that it is possible to show a chart of about a specified

timerange on the panels, and be able to have access to values from the past too, and be

able to export/download/etc. the values to a txt file, csv file or so on?

should we do that by letting i3 pro pull the data via for example custom http/tcpip requests from the 3rd party system (i build that hardware too arduino/raspberry etc.) to collect data every 5min or so. or should the external device push the data to i3 pro server in any way at that time a new value is present? or, should we realize this via a perl/php script on an external machine that puts the data in a file or mysql database and i3 pro server connects to this, or via a http request on another small webserver?

there are many ways to communicate that, so, can you tell me whats the best way to to that optimized for the i3 server?

as i wrote above, the one thing is to show the client a chart of for example the last 7 days. on the other hand, all collected data should be stored somewhere to process it later with other programms like excel. or to be able to take a quick look what the power consumption was on that specific date.


with best regards,


Leandro Augusto 1 year ago in Server Solutions • updated by Ekaterina (head of support) 1 year ago 2

Is it possible?