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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

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Answered

BAOS "freeze"

Bogdan S 8 years ago in i2 Control V2.2 updated by Aleksandr Romanov (CTO) 8 years ago 1

From time to time the inteface stop working. I do not where is the issue but after I (warm, from KNX) restart the BAOS server Iridium also start working. The time gap between "frezzes" is not the same so there is no pattern. Ever heard of this problem with the v2.2?

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Answered

Изменение параметров подключения к Mobotix через скрипт

Михаил 8 years ago in iRidium Script updated by Aleksandr Romanov (CTO) 8 years ago 7

Добрый день.

Подскажите пожалуйста, как через Script поменять параметры подключения к SIP.

Пытаюсь так:

IR.GetDevice("SIP").SetParameters({Host: "192.168.1.103", CallerID: "110", SIPID: "110"});

не меняет

Спасибо.

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Answered

Can't get device HWID - Windows 8.1

Maciej Walentowski 8 years ago in i2 Control V2.2 updated by Aleksandr Romanov (CTO) 8 years ago 5

i2 Control 2.2.3 working correctly on PC with Windows 8.1 Bing without internet connection. Last time stop working and have information about "no licence found" and after open system menu and info have: "HWID Can't get device HWID" Where I should looking for that problem?

Iridium transfer doesn't see that panel.

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Answered

hdl scene control feedback

Thales Cavalcanti 8 years ago in Products / HDL-BUS Pro updated by Ekaterina (head of support) 8 years ago 7

Hi there, I am using Scene Control to make a ALL OFF and I saw that the feedback using this command is very late to show on screen. The lights turned off but the screen information on my ipad/iphone did not show the status. Many times I need to close and open again the project to have the real information.

When I use a command to each channel the feedback is online, but I have many modules so I am afraid to lost command using many command lines.

What can I do to fix this?

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Answered

URI to a model of Video Streamer

Douglas Israel Francisco 8 years ago in i2 Control V2.2 updated by Aleksandr Romanov (CTO) 8 years ago 3

Hello guys,
I Have a StreamVIdeo from Datavideo, model NVS-25 (manual)
I want to use its imagem streamed as Dynamic Image on iRidium 2.2 but I dont get the right URI to start the video.
on VLC I can watch the stream normally in the link: rtsp://192.168.1.181:8000/live
in iRIdium I tried: rtsp://admin:sucesso1@192.168.1.181:8000/live/

and also: rtsp://admin:sucesso01@192.168.1.181:8000/stream.sdp
But without sucess, How can I get the right URI for this?


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Answered

отправка сообщения на email адресс

Andrei1980 8 years ago in i2 Control V2.2 updated by Ekaterina (head of support) 8 years ago 1

Здравствуйте, есть контроллер в котором есть выход в интернет, как отправить сообщение текстовое на email ?

Спасибо!

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Declined

android tablet does not appear in Transfer

Thales Cavalcanti 8 years ago in Transfer updated by Aleksandr Romanov (CTO) 7 years ago 15

HI there, I am trying to transfer the project to a Android tablet, it is

INSIGNIA, with 6.0.1 android version, 3.14.0 kernel version


It did no appear i transfer window, I can not copy the HWID from the android welcome window, and did not accept QR code to uploading the project.


This mean that this tablet is not supported by Iridium?


What can I do ?



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Answered

Control4 interaction?

Peter Rogaar 8 years ago in General updated by Aleksandr Romanov (CTO) 8 years ago 2

Hi, I'm a Control4 dealer from The Netherlands.


Does anybody know of interaction between iridium Mobile and Control4?

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Answered

Вопрос по Тегам iRidium Server

Andrei1980 8 years ago in Licensing and marketing updated 8 years ago 5

Здравствуйте, правильно ли я понимаю что при покупке Стартовой лицензии у меня будет 50 тегов, это значит я могу на панели разместить 50 кнопок ?

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Waiting for user's reply

I2 Control V2..2 transferred from house touch screen to IPad not connecting to LAN WiFi

smneimne 8 years ago in i2 Control V2.2 updated by Dmitry - support (expert) 8 years ago 3

I2 Control v2.2 for KNX home automation installed on IPad won't reconnect to LAN WiFi after a network setting reset