We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

Under review


Naeem 3 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 3 years ago 1

Is it possible to reset/restart a timeout once an event happens again?
Normally I would use the ClearTimeout command but in iRidium this does not work.

Under review

Iridium server NOT starting

HerrGenius 3 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 3 years ago 9

Dear all, 

During the installation of Iridium Mobile server on my raspberry PI i received following errors when I try to run the script "iridium": ERROR    CORE          project file does not exist. 

Image 43340

This file above comes from the logging directory. Anybody any ideas how to solve this issue? 

Under review

i3 Pro crashed with SIP

anaximandre 4 years ago in Bugs and problems updated by Arina Kiselyova 4 years ago 2
Under review

feedback and invert feedback

jos 4 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 4 years ago 1

I have a project with a trigger button which triggers an KNX relay which is assigned normally closed. so if i send 1 the feedback will be 0 and vica versa. This gives a problem with the trigger button because it gets feedback 0 and so wants to send 1 but the relay already got 1 so does nothing and by another press it will send 0 and then the relay will change and gives feedback 1 and so on. I thought when if change feedback from channel to invert channel this would solve the problem, but this doesn't change anything. How do i solve this and what is the difference between feedback channel and invert channel ?

Not a bug

new XML possible bug

Kris 4 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 4 years ago 4


I am trying to fetch RSS weather data from BBC Weather - https://weather-broker-cdn.api.bbci.co.uk/en/observation/rss/2643743

I have written a code based on other topic on the forum: https://support.iridiummobile.net/communities/18/topics/13554-create-a-tv-guide-xmltv and I came across the same problem with new XML returning null.

This is my code:


var BBCWRSS = {};
    {Host: "weather-broker-cdn.api.bbci.co.uk",
        Port: 80,
        SSL: false,
        ScriptMode: IR.DIRECT_AND_SCRIPT,
        SendCommandAttempts: 0,
        ConnectWaitTimeMax: 3000,
        ReceiveWaitTimeMax: 5000
BBCWRSS.request = function (in_callback){
            Type: "GET",
            Url: "/en/observation/rss/2643743",
            cbReceiveText: function (text, code, headers) {
                if (code != 200) return;
                var resp = new XML(text);
                IR.Log("RESPONSE TEXT:" +text);
                IR.Log("RESPONSE CODE:" +code);
                IR.Log("RESPONSE HEADERS:" +JSON.Stringify(headers));
                IR.Log("RESPONSE RESP XML:" +resp);
                //BUG: new XML returns null

Can anyone advise on this?



Modbus TCP IP Slave

Alessandro Munari 4 years ago in Bugs and problems updated by Aleksandr Romanov (CTO) 4 years ago 2

Hello, i need help to setup the iridium UMC server as Modbus TCP SLAVE device. I'm not able to find any documentation on this. 

How I can setup the parameters in the driver configuration ?

How I have to create the feedback and command channels ?

Do you have documentationa or example on this ?


Under review

8x JS scripts crashing iRidium Server on Raspberry Pi

Iain Brew 4 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 4 years ago 2

I have an iRidium Server project which connects to 4x Global Cache IP2SL connected to Extron SMP111 video recording devices. I have two scripts - one to query the recording timecode every second and the other to query the recording state (initialising, recording, pause, stopping). In total there are 8x scripts querying every 1000ms. This works well but after a few minutes the server locks up and restarts. I am guessing it's due to 8 simultaneously commands happening, or perhaps because i'm getting two feedbacks from one driver simultaneously. 

One thought to solve this is to stagger the reqesust i.e. have one requesting every 500ms, the other at 501ms so that the there is only one response coming in at a time from one driver (or potentially staggering all so that there is only one feedback at any one time). 

Is there more a clever way of doing this?

My terrible attempt at JavaScript > here 


JSON.Stringify drops values

Kris 4 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 4 years ago 4


I want to use JSON.Stringify for later data transmission to the panel.

My data is an object of nested arrays of objects. For problem description however, I will use simpler data as the result is the same:

var defs = ["One","Two"];

var testObj = {





var defs is a 'template' array with which I populate the object.

Then I Stringify it:

var TSTR = JSON.Stringify(testObj);

IR.Log("TSTR JSON String:");


Here is the problem - the output is:


{"Z1_1":[["One", "Two"], {}], "Z1_2":[{}, {}], "Z2_1":[{}, {}]}

Apparently JSON.Stringify drops out simmilar data in following arrays.

Accordingly, testing the same code in VS Code, the output is correct:



If I use different arrays declarations for each object property (i.e. defs1, defs2, defs3 etc.) the output will be correct. Unfortunately I cannot do that as the aim is to dynamically add more properties to testObj with the same template array,

Can you please advice on this - is there any workaround this? Is there something I am missing? Or is this a bug or limitation in iRidium?

I am looking forward to see the solution!


Under review

Is there a script command for turning on DISABLE AUTO LOCK option?

Luka Krcmar 4 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 4 years ago 1

I know there is an option for this in the System menu but that option is not reliable. Because of that i would like to add a command in the script so that at every start this option would be turned on.

Under review

Error Delay Iridium

dungVN 4 years ago in Bugs and problems updated by Vladimir Ovchinnikov (expert) 4 years ago 1

I am working on a project using iridium pro software, knx schneider. There is an error I am making:

Software iridium when running the simulation, when I impact on the object such as: turn on the light, open, close curtains But the system has to wait 2 minutes to execute the command: light on, curtain opening and closing.

But when I directly affected the object value (light on and off, curtains opened and closed) on the central control unit (homelinks), the maximum effect was to change the value immediately (lights on, off, blinds closed, open )

My iridium file is too large to upload here 

Does anyone know this error?file iridium pro


File iridium pro