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Under review

Sonos not working with latest Sonos Firmware

Jackie Roos 1 year ago in Bugs and problems • updated by Ilya Markov (expert) 3 months ago 111


we have updated our Sonos to firmware 7.2

and the iRidium Sonos module has stopped working:

Can you please fix



Hi, Matthijs
Please, check your version of i3pro app (above 1.1.5) and version of project code


i3lite App does not run continuously in background

Govinda Raja 1 week ago in Bugs and problems • updated by Aleksandr Romanov (CTO) 20 hours ago 3

Why does the i3lite app not run continuously in the background?

When I want to open the door or turn on a switch, I realize the app takes a lot of time to load.

Ideally once signed in and started, why does the app close on its own? Why cannot the app be kept running continuously in the background so that we do not have to wait for the app to load to use it.


Verifying Google Home is properly linked

Ron Verstappen 3 months ago in Bugs and problems • updated by Aleksandr Romanov (CTO) 2 months ago 2

Can you explain how you verify that the accounts for Gate for Google Home and the Google Home are properly linked? Going through all the steps, it all seems to be successful but afterwards there is no indication in Google Home that it knows anything about i3.

Other vendors' interfaces (e.g., Lutron Connect) show that the accounts are connected from within the Google Home app. 

Under review

iRidium gate, Google Home and AMX

Ron Verstappen 3 months ago in Bugs and problems • updated 3 months ago 2

Hi, I have the i3 lite server talking to AMX, Gate for Google Home and AMX in the project and the iridum linked to Google Home.

Google Home doesn't respond to anything, so please provide examples of what should work. 

I created a button for the AMX device of the gate project called "Cycle Main Scene". How should I get Google Home to invoke this? I have tried things like:

- OK Google, Cycle Main Scene

- OK Google, Tell AMX to Cycle Main Scene

- OK Google, Tell i3 to Cycle Main Scene

but none of these work. What form of command to Google Home should work?




AirPlay Stops when i3 is loaded

ofer 3 months ago in Bugs and problems • updated by Tatiana Kiselyova (expert) 2 months ago 6

In the last version of i3 Pro when you want to play music with AirPlay at the moment you open the App on the same device (Tested with iPhone\iPad) the AirPlay stops,

Please fix it,

Thank you,

Under review

i3Pro displays white screen when using displaylink monitors.

Mike Slattery 4 months ago in Bugs and problems • updated by Vladimir Ovchinnikov 4 months ago 3

I have been using a SEETEC 10.1" USB DisplayLink monitor running on an INTEL NUC for some applications. When I tried to run i3Pro, it would only display a white screen for the program. The resolution of the monitor is 1024x600. I did find a work around by placing a monitor EDID emulator on the HDMI out of the NUC and then set the display settings to duplicated at 1024x600.

Can you check to see why i3Pro does not display with a DisplayLink monitor. 

Under review

Scroll static list

Stefano Addiego 4 months ago in Bugs and problems • updated by Vladimir Ovchinnikov 4 months ago 4

i need help, i have iphone 6s, resolution in 1366 pixel, i make 1500 pixel list and scroll correctly, if i make 1500 pixel subpage, and i make static list don t scroll, or top or bottom, help please


iRidium Server with Dual NICs

Iain Brew 4 months ago in Bugs and problems • updated by Vladimir Ovchinnikov 4 months ago 18

I have a Windows 10 PC set up as an iRidium Server which has dual NICs:

NIC 1 (AV Network), (no internet access - manually set)

NIC 2 (Campus Network) 10.36.132.x, (internet access via DHCP)

On the PC itself I can see the web server via and 10.36.132.x:8888

From another PC on the Campus network I can see it via 10.36.132.x:8888

However, iRidium does not see the address I have setup for the AV network. Is there a way for it to be accessible from multiple IPs? I noticed when starting up, server lists all the IPv4 addresses available to the machine and it does show my address. 

I want to be able to have my AV network operate independent on one Ethernet interface, and use the second Ethernet interface to log in to the server from the normal campus network. Can this be done?


i3Pro not displaying my project

Mack Eser 5 months ago in Bugs and problems • updated 5 months ago 4

Good day,

We are having a problem in i3pro client for windows. The problem start after the windows update. Before the update the application is working fine but after the windows update the application is running but only showing the logs window. The main window of the application is stuck in the desktop task bar. 

Please see attached pictures for your reference.

We hope that you can help us with this issue as soon as possible.

Thank You,

Under review

update firmware on my Raspberry pi

mike.larson 6 months ago in Bugs and problems • updated by Aleksandr Romanov (CTO) 5 months ago 1

I'm trying to update firmware on my Raspberry Pi from the web interface using these instructions:


I followed this URL  listed in the documentation to find the URL link for the Raspberry Pi:

References to server firmware can be found here

These appear to be redirects and not actual links.  At least, the copied URL links do not work when entered in the "Enter URL" text box.