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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

0
Answered

Certified Windows ?

Patrick PETIT 9 years ago in i2 Control V2.2 updated by Olga (expert) 9 years ago 2
Do IRidium Mobile is certified Windows ?
To no longer have the following message on the user account control, to launch of the program i2control:
"Would you allow the following program from an unknow publisher to make changes to this computer ?"

I do not want to change the filter settings of the user account.

Patrick PETIT

Answer
Olga (expert) 9 years ago
Dear Patrick,

At the moment we do not have such option. We plan to do it in the future but there are no particular dates for that.

Sincerely yours,

Olga Ermakova
iRidium mobile Team
0
Answered

overheating

miro suchanek 8 years ago in i2 Control V2.2 updated by Dmitry - support (expert) 8 years ago 8

It is normal that when you run the app i2 control after a while ipad significantly overheats?


0
Answered

How to view the camera in external network by iPad

Punith 9 years ago in i2 Control V2.2 updated by Ekaterina (head of support) 9 years ago 4
How to display a camera in dynamic image via external network

Locally we can see it by adding the ipaddress of the camera's in dynamic images, But In Externally How to add it,, Kindly share the ideas,,

Thanks for an advance
Rgds,
Punit
0
Answered

Release event of item in a draggable popup isn't fired when the popup is moved

Benno Evers 9 years ago in i2 Control V2.2 updated by Olga (expert) 9 years ago 2
When you press an item on a draggable popup the press event is fired, when you then move the popup around a bit, the state of the item goes back to state 1, which maybe is too early because i didn't release the item yet. After you moved the popup the release event of the item isn't fired, which is strange because I touched the touchscreen -> press event is fired, then i released the touchscreen -> release event isn't fired
This way you get unpredictable behaviour for the items on a draggable popup, especially when you accidentally move the popup a few pixels.
Answer
Olga (expert) 9 years ago
Dear Benno,

In the nearest versions the concept of working with popups will be the same. But we plan to introduce the margin of error so the sending of commands is not canceled when you move popups a few pixels. 

Sincerely yours,

Olga Ermakova
iRidium mobile Team
0
Answered

HDL bus prop - Feedback from Logic server and DLP panel

fredrikml 8 years ago in i2 Control V2.2 updated by Ekaterina (head of support) 8 years ago 7

Hi,

I have two questions that I have not been able to find answer to on you forums or FAQ

1. Status feedback from logic server:
I am able to received feedback and see status on devices like dimmers, relays etc but adding Status on start to the respective page that I have the relays or dimmer channels on.
This gives me status

However, when using the logic server I have configured a lot of different universal switches for my smart house like (day, night, away etc)
I can not find any command - Status on start on the logic server, and is not able to get feedback on which Universal switch is active?
can you please help

2. DLP and heat control:
I am monitoring all my DLP's and get temperatur, mode (day, night, away etc), but I also want to get a feedback and see if heating is on or not. can you please indicate which function to use and send reference to the manual.

thanks for great product

regards
Fredrik
0
Completed

Window embedded standard 7

Patrick PETIT 9 years ago in i2 Control V2.2 updated by iRidiumNikita 9 years ago 2
Hello,

Iridium I2control 2.2 is compatible with Window Embedded Standard 7 operating system ?

Best regards
Patrick
0
Under review

HTTP project upload (download) not working

Ron Verstappen 8 years ago in i2 Control V2.2 updated by Dmitry - support (expert) 8 years ago 5

Hi,


I set up downloadable projects based on the information provided in the wiki:

http://wiki2.iridiummobile.net/Updating_Projects_via_the_Internet


When I click on any of my projects, including the test project in the example, i2 Control 2.2 tries to "upload" the project after asking "Do you want to update the design?" but then just sits there forever with the message: "The project is uploading. Please wait." My links to the projects are here (The last link is a copy of your example irpz file):

https://www.googledrive.com/host/0BzoEPlryM3jtYXVBVzY1Ykl0eGc/links.html


This happens on multiple devices running Android (no access to iOS devices):

Android 6.0.1 (Nexus 5X)

Android 4.4.4 (Moto X)


Any help would be appreciated.

Ron

0
Answered

Android and portrait mode

nicofisch 9 years ago in i2 Control V2.2 updated by Oksana (expert) 9 years ago 4

Hello,


I have a Nexus 7 tablet from 2013. When I run a project in portrait mode,the android menu is displayed on the left like I was in landscape mode. Normally this menu is expected to increase at the bottom of the screen. I made a screenshot attached.
Is this normal? Is there a solution?


Another question: Is it possible to hide this menu, as in many applications where it apparent when touches the bottom of the screen?


Excuse me for my bad English…
thank you
0
Answered

External Communication with the IP/KNX interface

Patrick PETIT 9 years ago in i2 Control V2.2 updated 9 years ago 6
Hello,
To communicate (with I2control) by internet with the Weinzierl IP/KNX BAOS 772 interface, is it possible to insert the domain name with the port number instead of the public IP address ?
Sincerely,
Patrick
0
Answered

How can we observe open level of shutter and sliding gate?

Nguyễn Trực 9 years ago in i2 Control V2.2 updated by Oksana (expert) 9 years ago 5
I want to observe state of shutter and sliding gate during I open it like how much level it was open ?

I used iridium to control MyHome system . Please help me !