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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .
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Images get lost/deleted from project when saving/emulating/transferring project.
No tooltip/help for icon in Project Overview
there is not tooltip/help available for the icon in the project overview.
Now, installers don't know what will happen if they press the icon.
Please add a tooltip for this icon.
Thanks
Theo
NoToolTipProjectOverview.jpg
i2 Control render
Hello,
I've selected DirectX 11 to my render in the Emulator on my computer. Since then, I can't open the emulator, it stops immediately when I want to open it. How can I change my render to OpenGL again?
I've tried to uninstall and reinstall iRidium again, but it didn't changed.
I use iRidium v2.2.3.17855
Thank for your help,
Gilles
Sending "Play" Command
Hi ! I am currently working on setting alarms on my project. This project uses the Squeezebox Module and Raspberry Pi for my Multiroom and I would like to know what would be the script to play a sound such as alarm.wav on specific speakers (1 speaker = 1 raspberry ip address).
Any thouught?
Thank you!
Can I exchange my ALREADY ACTIVADED I2.X license from iridium 2 to 3?
I have a client who already has an activated i2 license. His iPhone updated to ios 11, so he can no longer use v2. In the FAQ I saw that, aparently, the activated license cant be exchange, just the unactivated ones. But im not sure. Can my client exchange his activated license or he must pay another one? Cus it would be REALLY inconvenient. Thanks.
i2 Control V2.2 does not work when update to IOS 11
i2 Control V2.2 does not work when update to IOS 11. Will you update the app? I have customer with the site licence and is a big problem since he upgraded his phones.
HOW TO PURCHASE LICENCE FROM I2CONTROL TO I3 PRO
I UPGRATE MY IPAD TO IOS11 AND NOW I2 CONTROL NOT WORKING
I DONWLOAD AND INSTALL IRIDIUM PRO ON MY PC AND INSTALL I3 PRO ON MY IPAD.
I DONT UNDERSTAND HOW I UPLOAD THE NEW LICENCE AFTER I CHANGE THE HWID FROM IRIDIUM V2. I DON T HAVE LICENCE TAB ON IRIDIUM PRO TRANSFER AND I CANNOT ACCESS TO MY IRIDIUM V2 LICENCE FROM PRO TAB IN THE SITE.
THANK YOU
i2 Control Needs to Be Updated
"The developer of this app needs to update it to work with iOS 11"
Is this app not currently supported? Are we forced to move to iRidium Pro?
how do I drag popups in list to change the order of list items, for end user
Ensuring Feedback with use of multiple devices
Hi there ! :)
I guess it is possible, however I am wondering which method to use for the following:
Let's imagine I have a project in Iridium and I want to use it on 2 different PC's. How can I ensure synchronization of the second PC if I press a button on the first (same project are used in both PC's). I thought about using Iridium Gate Server, however not sure it works without creating a device channel.
This could be simple if the feedback comes for instance from KNX/IP Driver. However, in that case, I just want a pressing button function to be synchronized on the second PC (and vice versa).
Hope my question was clear...
Thank you.
Customer support service by UserEcho