We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

+6
Voting

[Mobile Client] Use front camera for QR-Code read.

Francesco Zangara 4 years ago in Ideas updated by Aleksandr Romanov (CTO) 4 years ago 1

Add button to change from back-camera to front-camera for read the QR-Code.

This is usefull when an mobile devices (ex.: iPad or Android Tablet) is insert into a wall-mounted housing.

+6
Waiting for user's reply

iRidium studio: Add changing a background color of Gallery items

Oksana (expert) 6 years ago in Ideas updated 6 years ago 2

Hello!


Please, add changing a background color (black for light items and white for dark items or choosing between: black, white and transparent) of Gallery items, because it's very difficult to understand, what icons contain.


Thank you!


For example:

Image 23258



Demo:Image 23255

Image 23257

+6
Voting

QR Code for First Installation/Download

Jackie Roos 8 years ago in Ideas updated by Aleksandr Romanov (CTO) 6 years ago 1

To Replicate:

1. Send an invitation to user. They do not have their email on iPad - it is a company's boardroom iPad without email.

2. Generate QR code from the Cloud and send to them.

2. NOT logged into iRidium i3 pro on iOS

2. have i3 pro running

3. go to QRCode scanner and scan QR code

4. Get the following error: The requested URL cannot be opened, or it required a special 3rd party app. Would you like to search the app store? URL: i3pro://project?id=****


OR

1. Send an invitation to user.

2. Generate QR code using https://www.the-qrcode-generator.com/ based on the link in the email: i3pro://cloud/objects/object/project/download/get?id=****

2. NOT logged into iRidium i3 pro on iOS

2. have i3 pro running

3. go to QRCode scanner and scan QR code

4. The requested URL cannot be opened, or it required a special 3rd party app. Would you like to search the app store? URL: i3pro://cloud/objects/object/project/download/get?id=****


In iRidium 2, I could send a QR Code to an end user and they could scan the code and install the project - whether it was the very first time or 10th time.

We need to have the option to generate a QR code to work for an initial invitation please, so that a user does not need to access email on panels that are not for individual use eg in commercial environments such as boardrooms.


The QR code should only be active for a period of time, eg 8 hours.


+4
Voting

i3lite. Sort items in store

Benno Evers 7 years ago in Ideas updated by Aleksandr Romanov (CTO) 6 years ago 2

It would be great when we can select how to sort the modules in the store. At this moment it is unclear how the list is sorted.


I think good options are:
Alphabet
Rank
Download count for the particular module
Developer

Thanks


Benno

+3
Voting

Stream from panels native cameras to local network

João Moreira 5 years ago in Ideas updated by Aleksandr Romanov (CTO) 5 years ago 1

It would be interesting to use native cameras from tablets (example) as surveillance cameras.

So I propose to develop a stream possibility on i3pro in order to use native cameras from panels as any other camera bought on the market.

+3
Will be answered

IFTTT Integration with iRidium Server

Alessandro Munari 5 years ago in Ideas updated by Aleksandr Romanov (CTO) 5 years ago 13

Are you planning also to provide a Service in IFTTT to be able to send/receive commands with the help of IFTT service ?

as example, when the phone enter in a specific area, I can send command to iRidium Server (meybe open the garage door, etc,turn on the external lights, ...)

+3
Completed

Different screenservers on different clients

Theo Derks - NL (distributor) 5 years ago in Ideas updated by Aleksandr Romanov (CTO) 4 years ago 8

Hi

Installer has this question: can he enable/activate different screensavers on different clients?

For example: hotel with conference-rooms. Each conference-room has iPad, and on each ipad must different screensaver activated (for example dependent on room-number saved in a token).

Is this possible? and , if not, can it be implemented in the near future?

Thanks!

Theo

+3
Voting

i3lite. No license visible in i3 lite app

Theo Derks - NL (distributor) 7 years ago in Ideas updated by Aleksandr Romanov (CTO) 6 years ago 1

Hi

When gate installed, it's not clear in i3 lite app which license (for which modules) are active.


It's not showed in i3 lite app (in webinterface it's showed, but that's not accessible for end-user).


please show the current (installed) license in i3 lite app, when gate module(s) is activated.


Thanks


Theo


+2
Waiting for user's reply

i3 pro login page - add update and exit buttons

Mike Slattery 5 years ago in Ideas updated 5 years ago 2

When i3 pro project login is displayed, it would be great if there was an Update button and an Exit button. the Update button would ensure that the latest i3 pro was installed before selecting a project and the Exit button would allow for easy exit especially with Android and Kiosk systems. 

+1
Waiting for user's reply

Get the email of the panel user

Christophe MATHEY 4 years ago in Ideas updated 4 years ago 4

Hi Iridium,

It would be interesting to get the email of the panel or phone user.

In fact, by knowing the email user we could be specified the visualisation of each user.

I look for to sell a solution for city and use the iridium visualization to give some specific right as following the user ( or the email used to ddownload the viualisation project) ....