We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

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Answered

[Studio 2019] Missing parameter for Camera

Francesco Zangara 3 years ago updated by Tatiana Kiselyova (expert) 3 years ago 1

Where i can see if a camera is connected to selected item?

On old editor i can see it into "image" parameter, but with new studio 2019?

Version:

iRidium Environment: 1.3.24.0.22733
iRidium Studio: 2.0.13.22397 (64 bit)

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Answered

Sonos native driver vs JavaScript module

AlejandroG 3 years ago updated by Aleksandr Romanov (CTO) 3 years ago 1

I am confused about the two options for integrating Sonos in my projects. The native driver seems more robust and easy to setup and customize, but is lacking features the js module has, like browsing the library, not only the Sonos favourites.

which is the best option? A combination of the two?



Also noticed that the script detects automatically your players, and with the native driver you have to enter the IP manually. Sometimes I unplug my players and the IP changes, making the native driver unusable. Any way to solve this? 

Thanks

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Answered

Xicato integration

Romain LE CAN 3 years ago updated by Aleksandr Romanov (CTO) 3 years ago 1

Hello,

a client explain me that XICATO lights are now available on iridium but i can't find anything about it on you website or forum. can we use XICATO with I3pro or i3lite or both ? and how to do ?


regards 

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Under review

Screen resolution on ipad air 4th gen

AlejandroG 3 years ago updated by Vladimir Ovchinnikov (expert) 3 years ago 9

The ipad air 4th gen screen resolution is stated to be 2360 x 1640. When creating a panel project of that exact resolution, the project don't fit the screen of the ipad, having a empty gap on the sides.

Any idea why this happens?

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Answered

i3 Lite (client) for Mac OS

KolyaY 3 years ago updated by Aleksandr Romanov (CTO) 3 years ago 5

Requires i3 Lite client for Mac OS

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Answered

Включение автообновления проекта через скрипт

evg 3 years ago updated by Tatiana Kiselyova (expert) 3 years ago 5

Добрый день!

Возможно ли через скрипты включать и выключать автообновление проекта на панели?

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Answered

Scrolling text

AlejandroG 3 years ago updated 3 years ago 5

Hello,

Is there an option to use text scrolling in a label? For example the title of a song that doesn't fit the label and scrolls automatically?

Alex.

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Answered

After ios14 update on iPad's connection lost

akis theoharis 3 years ago updated 3 years ago 5

After ios14 update on iPad's connection lost. Does anyone knows why?

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Under review

[Studio2019][Sonos] Question of Sonos Native Driver

Francesco Zangara 3 years ago updated by Tatiana Kiselyova (expert) 3 years ago 1

In ref. of new Sonos native driver (https://dev.iridi.com/Sonos/en) compared with JS version:

- How can i change/select radio? On explorer popup not show it (explorer show only playlist and favorite folder)

- How can i select track on library? On explorer popup now show it (explorer show only playlist and favorite folder)

- How can i show/interact (clear, delete a track, add a track, ecc...) with current playlist?

- How can i group Sonos for manage as one?

- How can i show Current Radio Image?

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Answered

i3Pro - Обновить проект на панели через облако

meribdt 4 years ago updated 4 years ago 3

Добрый день, уважаемые коллеги.

Для доставки проекта клиенту используется Облако. Новый панельный проект загружается на замену текущему. Есть ли в мобильной версии программы опция обновить (синхронизировать) проект? На Android планшете удаётся получить доступ к списку доступных проектов только удалив данные приложения, но после этого требуется повторная авторизация, что не очень удобно. Есть ли более удобный и правильный путь?