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Мы перевели нашу службу поддержки на новую систему технической поддержки. С 17.01.2022 мы отключили возможность создавать обращения через личный кабинет userecho. Теперь все запросы обрабатываются по почте на support@iridi.com .

Спасибо вам за ваше понимание и хорошего дня.

0
Отклонен

New button in Studio not OK

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 1

Hi,

Create a new button in Studio (test in 3.0.0.18230)

See, that the default options are not OK:

Image 10283


We need (by default):

Feedback = Momentary

Hit = Active Touch

If other users on this forum like other 'defaults', programmers must create possibility to choose the 'default' feedback and/or 'default' Hit.


Thanks


Theo


0
Не ошибка

ShowSystemMenu not available in JavaScript

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен 8 лет назад 2

Hi,

in Studio (1.0.0.18317) it's not possible to use the Javascript command IR.ShowSystemMenu()


It's not listed in the scripthelper, and not working when you manual use the IR.ShowSystemMenu(). It was working in 2.2.3.


Please fix


Thanks


Theo


Ответ
Oksana (expert) 8 лет назад

Hello Theo,


Please, give us more info. how you try use this function, because we can't reproduce. IR.ShowSystemMenu() is works. Please, try this sample project.


IR.ShowSystemMenu.irpz


About ScriptHelper, we will try to add this function in the next versions.

0
Не ошибка

Use of Control-Arrow Right / left / up / down

Theo Derks - NL (distributor) 9 лет назад в Приложения / Studio (Server editor) обновлен 9 лет назад 3
Hi,
In GUI Editor:
select 2 items
use Control+ArrowRight or Control+ArrowLeft --> items are increased or decreased

in Studio 18111:
use Control+ArrowRight or Control+ArrowLeft --> items are moved

Please fix this in this way, that Studio is working in the same way like GUI Editor (increase or decrease items)


Thanks
Theo






0
Ожидает ответа пользователя

Network shares

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Dmitry - support (expert) 8 лет назад 7

Hi,

It's not possible in iRidium Studio to open projects from a share (for example, a share on a Synology NAS).

Please fix


Thanks


Theo


0
Завершен

Strange preview

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 3

Hi,

Make a project, and save it.

Open the Graphics Gallery, en drag & drop the project to the Gallery (to include the complete project in the Gallery).

The Studio is asking for a Preview. If you don't select an existing preview, a strange Russian text is used as Preview.

This is not clear for not-Russian installers; please use a English text or a simple image.

Image 10320

Thanks


Theo

Ответ
Oksana (expert) 8 лет назад

Hello,


It has been implemented (for a new project) from iRidium Studio 1.0.0.18317

0
Ожидает ответа пользователя

Using the TAB-key

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 1

Hi,

Using the TAB-key is a very fast way to change several settings in this screen:

Image 10323



But the problem is, when using the TAB-key, the use will stop after the last option in each section.... For example: click on Color, and use the TAB-key to jump to Color Alpha Channel. Again TAB-key, and again TAB-key, and then it's not possible to jump to Font-option in section "Text settings.

Is it possible to implement the TAB-key in that way, that you can use it to jump to each next section? This will save time for installers who have to edit much options in "Object Properties".

Thanks


Theo

0
Отвечен

Control 4??

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 2

http://support.iridiummobile.net/topic/824015-svojstva-dlya-chteniya-nastroek-v-nativnyih-drajverah/


In this document (we cannot read the URL ,but OK...) there is called Control 4 as a driver.


But we don't see Control 4 in the Studio software.


Is Control 4 supported in the current or not? If not, will it be available in the next version of Studio?


Thanks


Theo

0
Завершен

Drag & Drop sound to 2 items

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 5

Hi,

Create a new project

Draw 2 items (buttons)

Select the 2 items

Select a sound from the Sound-gallery, and drag & drop this sound to the selected items.


Only the first item is bound to the sound, but not the second item.


Please fix


Thanks


Theo


later
0
Ожидает ответа пользователя

Auto-create a button is possible now with Feedbacks, but not with Commands

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 1

Hi,

In Studio version 18439 it's possible now to auto-create a button when a feedback is Drag & Dropped to the project.

but we want this option also for commands!

This is extremely convenient when testing small projects; to test one or more commands.


Now we need to draw items, and then to drag & drop commands to these items (Buttons). But it will be much faster if we can drag & drop commands to the canvas, and the buttons are auto-created.


The first time this will be used, the Studio editor has to ask which options (on press, on release, etc), and remember these options for the next times this function is used.


To reset / change this option, the function has to be used with right-click on the command and then Drag & Drop the command to the canvas. Studio has to display the screen with options, so the user can change the options.


Thanks


Theo


0
Не ошибка

Не обновляет панельный проект на Iphone 5s

kofman rn 9 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 9 лет назад 6
При попытке загрузить панельный проект через Iridium Transfer происходит загрузка на Iphone, но проект на нем не обновляется.
Когда запускаю эмулятор, то все работает штатно.
Пробовал на 2 разных проектах.
До сегодняшнего дня такой проблемы не наблюдалось.


Сервис поддержки клиентов работает на платформе UserEcho