Welcome!

On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


Please subscribe to the Change Log to know our news

We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

0
Answered

Emulator. Меню управления аккаунтом и проектами обработка по F7

Vladimir Bykov 9 years ago in Applications / i3 Pro updated 9 years ago 10

Здравствуйте.

В разделе инструкции, посвященному эмулятору вы пишите, что по F7 должно открываться меню управления аккаунтом и проектами.

Однако, по факту меню не открывается.

Как его все-таки вызвать, чтобы залогиниться?

0
Answered

Galaxy View support

Andrey Honich 9 years ago in Applications / i3 Pro updated by Oksana (expert) 8 years ago 7

Hello,


I'm using Samsung Galaxy View as my room control panel. But unfortunately it's not among compatible devices for i3 pro. Are there plans to support this device for i3 pro please? For me it is very important. I2 control is supported on Galaxy View.


Answer
Oksana (expert) 8 years ago

Hello Andrey,


Please, check, now, you can find i3 pro (1.0.5) on Google Play for Galaxy View

0
Not a bug

Server project, UDP Showing a online when it is not

Jackie Roos 9 years ago in Server Solutions updated by Oksana (expert) 9 years ago 8

Hi

In a server/client project the UDP driver online token is showing as online when the server is connected, but the device is not. Tested only in Windows Server.



Eg in server, to make sure, I tried setting the host to empty, 0.0.0.0 and another IP that is does not have any device connected on my network.

Image 12584


BUT! The driver online token still shows online as true. The only time the state is changed to offline is when the server is not running


Please fix, thanks

Answer

Hello Jackie,


This is situation is normal for UDP protocol.


Wiki:

User Datagram Protocol is a simpler message-based connectionless protocol. Connectionless protocols do not set up a dedicated end-to-end connection. Communication is achieved by transmitting information in one direction from source to destination without verifying the readiness or state of the receiver.
0
Voting

Server Sends commands to offline devices

Jackie Roos 9 years ago in Server Solutions updated 9 years ago 2

Hi

When server is not connected to a device, it will still try and send a command (tested only in Windows server). This could have undesired side-effects as it could cause an error in the driver.


Please change server so that if a device if offline, even if the client sends a command, no commands are sent


In the short term I will put this in my drivers (Except UPD drivers as they report as online when they are not: http://support.iridiummobile.net/topics/9006-server-project-upd-showing-a-online-when-it-is-not/)

   IR.AddListener(IR.EVENT_CHANNEL_SET, THIS.DEVICE, function(command, value){                      
      if (IR.GetVariable("Global.Online")){    
            
            ...

       }//online  
   },THIS); 



0
Waiting for user's reply

The way commands are added affects if value is truncated or not

Jackie Roos 9 years ago in Applications / Studio (Server editor) updated 8 years ago 7

1. EXISTING button and command that was created by opening iRidium 2 project into iRidium 3,and the parameter sent to server is 254

Image 12573

Value is truncated to 254:

Image 12574



2. Copy and paste EXISTING button that was created by opening iRidium 2 project into iRidium 3 with different command but existing same value (254/203/1). Change command to Enable On,

Image 12577

Value is not truncated (254/203/1)

Image 12578


3. create a new button and drag on the command, enter the value 254/203/1

Image 12579

Value is truncated to 254:

Image 12580


Please fix ASAP

0
Under review

external access to database

Daniel Petrini 9 years ago in Server Solutions / Windows Server updated by Oksana (expert) 9 years ago 1

Hello,

I would like to feed the Iridium server database with external device data, so that I can show in Visualization on panels as a trend.

How can I feed data to Iridium server?
I checked Rest API in http://dev.iridiummobile.net/REST_API/en but it has no information about how to access the database from external devices.


Thanks

Daniel

0
Answered

protocol corrupt

Jackie Roos 9 years ago in Server Solutions / Windows Server updated by Oksana (expert) 8 years ago 10

Image 12552

Two things

1. please correct the typo - should be protocol corrupt

2. what does protocol corrupt mean please and how do I fix it?


thanks

Answer
Oksana (expert) 8 years ago

Hello,


It has been implemented from iRidium Setup 1.0.5. Download

0
Under review

Other library support

Daniel Petrini 9 years ago in Applications / Web-interface updated by Oksana (expert) 9 years ago 1

Hi there,


Is there support to integrate other libraries like jQuery or AngularJS?

BR

Daniel

0
Waiting for user's reply

Работа домофонии GIRA с Iridium mobile

Петр Андреев 9 years ago in Products / Other drivers updated by i-dom 7 years ago 7

Добрый день.

На объекте стоит домофония GIRA с SIP IP сервером TKS-IP.

Пока подружить с иридиумом не получается.

Альтернативные SIP клиенты подсоединяются нормально со звуком и видео.

На иридиуме же звук есть только в одну сторону, видео вообще нет.

Проверяли на иридиуме 2.2 и 3.0


Все необходимые доступы можем дать.

0
Answered

Верхняя панель iPad светлая/темная

Vladimir Bykov 9 years ago in Applications / i3 Pro updated by Oksana (expert) 9 years ago 2

Здравствуйте.

Подскажите, пожалуйста, как в студии возможно указать тип верхней панели светлый/темный для i3 pro.


Image 12533

Answer
Oksana (expert) 9 years ago

Здравствуйте, Владимир


Через Студию пока нет возможности влиять на панель статуса, только через системное меню. В будущем планируется добавить управление через настройки проекта в Студии, но сроков пока нет.