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[i3 Pro] iPad with LAN adapter

Francesco Zangara 2 years ago in Applications / i3 Pro • updated by Dmitry - support (expert) 2 years ago 1

Someone have already tested the i3Pro (iOS) and an ipad with a LAN Adapter?

It works?
You have encountered problems?

Not a bug

Сервер перестает работать

Богдан Меленчук 2 years ago in General • updated by Oksana (expert) 1 year ago 2

есть Сервер на raspbery 3 , после установки сервера нормально работает в течение нескольких часов, затем raspbery постоянно перезагружается. Без сервера raspbery хорошо работает. Проблема временно решается переустановкой чел.

Waiting for user's reply

Server losts connection to BAOS after a week...

Alex2000 2 years ago in Server Solutions / Windows Server • updated by Oksana (expert) 2 years ago 1


I'm testing I3 pro functionality (in trial mode) and found that server looses connection to KNX Baos after a week or so. It says in the log:

"Time of waiting for connection is over!

License of controlled device is not found!"

When this happens - rebooting of PC or Iridium Server doesn't solve the problem. The only way to fix this - is full cleanup (Uninstall application and deleting User docs manually) and Reinstalling of I3 pro software from scratch.

First time when it happenned I thought it was random corruption. So one week ago I reinstalled i3 pro software.

But yesterday it happened again. Server couldn't connect to the Baos!

If i upload the project to the panel without server - it works properly communicating with baos directly. So the problem not in Baos definetely. Baos is working.

Another problem:

During installing of application I point that server should start automatically after PC reboot. But in fact this never happens. I always have to start the server manually.

P.S. I run the server on Intel NUC6I3SYK.


Интеграция с SIP сервером Cisco Call Manager

Нестеров Владимир 2 years ago in Products / Other drivers • updated by Oksana (expert) 1 year ago 2

На объекте используется SIP сервер Cisco Call Manager (CUCM).

При звонке на iRidium и отбое через посылку команды SIP.CANCEL сброса звонка не происходит. CUCM не передает команду отбоя на звонящее устройство (домофон или стационарный телефон).

При детальном изучении вопроса оказалось, что необходимо посылать команду Decline, чтобы сбросить вызов.

Прошу реализовать данную команду, иначе при штатной интеграции с CUCM мы получаем отсутствие отмены звонка. И как следствие интеграция с CUCM не выполняется.

Oksana (expert) 1 year ago

Здравствуйте, Владимир

Поддержка Decline добавлена с версии 1.0.11. Функцию необходимо включать в настройках драйвера SIP.

Waiting for user's reply

i3 JS works on v2.2 ?

ofer 2 years ago in iRidium Script • updated by Dmitry - support (expert) 2 years ago 1

Can i3 JS (CoolMster Net) work on V2.2 App ?


only i3 PRO download for Windows

oggi katic 2 years ago in Applications / i3 Pro 0

Hi there.

Is it possible to make a simple download for only i3 pro for windows, without whole packet with studio, transfer etc..

Our clients is very confused with all programmering software, the only thing they need is i3 pro for there windows client..

Is it possibility ?


Cannot send an invitation to another integrator

Jackie Roos 2 years ago in Applications / Web-interface • updated by Ekaterina (head of support) 2 years ago 1


I have written a project for another registered integrator, and the easiest way to test this is to add the project to the cloud, add a trial license, and invite the integrator so he can download and test the project. After the project is handed over, he will only then add it to their cloud account.

But I get this error:

(I have changed the above to my email in the screenshot to protect the integrator's privacy)

Please change so I can send an invitation to another registered integrator

Waiting for user's reply

passwrd 1-4 from v2 to use with cloud (v3)

oggi katic 2 years ago in General • updated by Dmitry - support (expert) 2 years ago 1

hi there

in v2 it was possible to make 1-4 password in transfer and use these 4 password.

how can these be used with cloud version.. ?

how to easily protect some pop up with clood projects (cant transfer via Local)

Waiting for user's reply

Open v3 in V2?

Thales Cavalcanti 2 years ago in Applications / i3 Pro • updated by Ekaterina (head of support) 2 years ago 1

Is there any way to save a V3 project to be opened in V2


Добавление элементов к Static List через JS

Андрей Курников 2 years ago in Applications / i3 Pro • updated by Dmitry - support (expert) 2 years ago 1

Добрый день. Подскажите пожалуйста, можно ли управлять элементами Static List через JS. (добавлять, удалять)