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On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

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0
Started

Not possible to change log size limit

Theo Derks - NL (distributor) 8 years ago in Server Solutions updated by Aleksandr Romanov (CTO) 7 years ago 2

Hi,

it's not possible to change the log size lilmit in UMC Server.

When changed (for example) to 100 Mb, and press "Save", and then press F5, the value is 0 again.


Please fix.


Thanks


Theo

0
Answered

Uploading server project with Transfer --> push is not working

Theo Derks - NL (distributor) 8 years ago in Server Solutions updated 8 years ago 2

Hi,

when uploading iRidium Serverprojects with the Transfer, push notifications are not working.


1) Why not?

2) Fix this.


Thanks!


Theo


0
Planned

Type in http://dev.iridiummobile.net/Push_API/en#IR.EVENT_RECIEVE_PUSH_NOTIFY

Theo Derks - NL (distributor) 8 years ago in General updated by Ekaterina (head of support) 8 years ago 1

Please change RECIEVE in all wiki's, documentations, examples, scripthelper, etc.


It has to be RECEIVE.


Thanks


Theo


0
Planned

Type error in http://dev.iridiummobile.net/Systems_API/en#IR.EVENT_RECIEVE_SCHEME

Theo Derks - NL (distributor) 8 years ago in General updated by Ekaterina (head of support) 8 years ago 1

Hi


Recieve = wrong


it has to be Receive


please change this in your examples, wiki's, scripthelper, etc.


Thanks


Theo


0

Calculation "Total Tags Number" in iRidium Server projects

Hi,


We discovered, that, when using a command and feedback for the same light, this is calculated as 2 tags.


This is not right in our opinion, this has to be 1 tags.


Can the calculation-method changed in this way?


Thanks


Theo


0
Under review

Description "Total Tags Number:" in iRidium Server projects

Theo Derks - NL (distributor) 8 years ago in Server Solutions updated by Ilya Markov (expert) 7 years ago 1

Hi,


Please change this description into:

"Number of total tags" or something like this. "Total tags Number" is not the right description.


Thanks


Theo


0
Fixed

Counting 'Total Tags Number' is not updated automatically

Theo Derks - NL (distributor) 8 years ago in Server Solutions updated by Dmitry - support (expert) 6 years ago 4

Hi

- Create a new serverproject

- Add a driver with some Commands and feedbacks

- See the number of 'Total Tags Number'

- Now, delete some Commands and Feedbacks

- See, the Number of tags is not updated automatically.


Please fix this, it's an important number to calculate the license-price.


Thanks


Theo



Answer

Hello Theo,


You can check it with new beta Setup 1.1.5

0
Answered

Does iridium work with EBC & Bacnet Protocol?

Punith 8 years ago updated 8 years ago 4

We are using trane air conditioning in bacnet protacol & Lighting , shades & Curtain in EBC protocol, Can you please provide you valuable information about my needed,


We want to work both protocol in one application.


Is it possible.


Thanks in advance

0
Not a bug

Cloud Update

Maurits Roos 8 years ago in Applications / i3 Pro updated by Oksana (expert) 8 years ago 2

At the moment I can not update any existing projects on the cloud the only way to do is to delete the existing project then upload the new one then resend the share email

0
Answered

Отключение подсветки в зависимости от освещенности в помещении

Michael G. Baev 8 years ago in iRidium Script updated by Ekaterina (head of support) 8 years ago 1

День добрый, подскажите пожалуйста среди системных токенов нашел почти все датчики Ipad http://dev.iridiummobile.net/Tokens_API/ru кроме самого нужного мне - датчика освещенности, подскажите пожалуйста как можно реализовать механизм отключения подсветки панели в зависимости от наличия\остутствия освещения в помещении(используя встроенные механизмы Ipad) например анализируя изображение с камеры? И если это невозможно просьба пояснить по какой причине. Спасибо.