We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

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Отвечен

Custom AV (TCP) import using csv

Wouter van der Post 6 лет назад обновлен Aleksandr Romanov (CTO) 6 лет назад 1

Hello,


Can you tell me if it is possible to import a csv file with a large amount of ascii commands for a Custom AV (TCP) driver like we can with the Helvar driver?


And if so, what the csv definition looks like.


Thanks.

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Отклонен

Debug Mode with Telnet

Mike Slattery 6 лет назад обновлен Aleksandr Romanov (CTO) 6 лет назад 1

It would be a lot easier to allow for debug information to be sent to a telnet server. This way we can just run PuTTy on our PC and view the log information from the panel. Sometimes I am working on systems that do not have internet. Maybe just add a Telnet enable on the Remote Debug window and we can set the IP and port to our PC. 

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Отвечен

How to check if string is JSON object in i3 Pro?

TuomoHautala 6 лет назад обновлен Aleksandr Romanov (CTO) 6 лет назад 4

How to check if string is JSON object in i3 Pro?

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Отвечен

Is it possible to use SIP driver in iRidium server?

TuomoHautala 6 лет назад обновлен Aleksandr Romanov (CTO) 6 лет назад 6

Hello!

In our project we have axis door station camera and it has SIP support in it.

I have set up SIP server and i can connect iRidium to it and use door camera with it.

Problem is that SIP client (i3 Pro) needs to be connected all the time to SIP server to receive calls from camera.

I have made iRidium server project and i am using SIP driver in it.

I it possible to use iRidium SIP project to communicate with iRidium server SIP driver?

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Отвечен

Verifying Google Home is properly linked

Ron Verstappen 6 лет назад обновлен Aleksandr Romanov (CTO) 6 лет назад 2

Can you explain how you verify that the accounts for Gate for Google Home and the Google Home are properly linked? Going through all the steps, it all seems to be successful but afterwards there is no indication in Google Home that it knows anything about i3.


Other vendors' interfaces (e.g., Lutron Connect) show that the accounts are connected from within the Google Home app. 

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Отвечен

Nest smoke alarm

Kent-G 6 лет назад обновлен Paulo de Almeida 6 лет назад 2

any module made for controlling nest smoke alarm and info from it?

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На рассмотрении

iRidium gate, Google Home and AMX

Ron Verstappen 6 лет назад обновлен 6 лет назад 2

Hi, I have the i3 lite server talking to AMX, Gate for Google Home and AMX in the project and the iridum linked to Google Home.


Google Home doesn't respond to anything, so please provide examples of what should work. 


I created a button for the AMX device of the gate project called "Cycle Main Scene". How should I get Google Home to invoke this? I have tried things like:

- OK Google, Cycle Main Scene

- OK Google, Tell AMX to Cycle Main Scene

- OK Google, Tell i3 to Cycle Main Scene

but none of these work. What form of command to Google Home should work?


Thanks,

Ron

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Отвечен

Recommendations for Smart plugs

Simon Clennell 6 лет назад обновлен Aleksandr Romanov (CTO) 6 лет назад 3

Can anyone please recommend some i3 lite compatible smat plugs ?  I have seen these which look good but they are certified Zigbee and I don't see a Zigbee module


https://www.amazon.fr/Osram-Smart-Prise-Connect%C3%A9e-Zigbee/dp/B074PZLX2P/ref=sr_1_1_sspa?ie=UTF8&qid=1522228418&sr=8-1-spons&keywords=osram+smart+plug&psc=1

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Отвечен

Read On Start

Harm Lamers 6 лет назад обновлен Dmitry - support (expert) 6 лет назад 17

Hello,

Is it, and how, possible to easy change all Feedbacks from True to False in the server?

I want to disable it for all feedbacks.

Hope to hear from you soon.

Best wishes,

Harm

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Отвечен

NEST Thermostat

Paulo de Almeida 6 лет назад обновлен 6 лет назад 3

Hi,


I am testing the NEST Thermostat under I3pro. So far its working. I have a question regarding the "log in" procedure. Do i need to log in every time through Nest Webpage to allow Iridium to control the Thermostat ? seems a bit strange.

Is there any way to have this fixed into the script?



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