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Основные компоненты iRidium - приложение i3 pro и iRidium Server. Публикуйте здесь свои вопросы, идеи и найденные ошибки.
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Мы перевели нашу службу поддержки на новую систему технической поддержки. С 17.01.2022 мы отключили возможность создавать обращения через личный кабинет userecho. Теперь все запросы обрабатываются по почте на support@iridi.com .
Спасибо вам за ваше понимание и хорошего дня.
Logfiles in Webinterface
Hi,
please see this screenshot:
See, that all logfiles are in random order.
Please order the logfiles by hour-minute-seconds.
In this way, it's unusable for installers.
Thanks
Theo
Webinterface UMC Show not all options
Hi
Please open the webinterface from UMC Server:
In the System-menu, you can see 10 options: from 'Info' to 'Stop Server'.
Now, press on the option 'info':
Now, you can see, the options' Restart Server' and 'Stop Server' are not available.
Please add them, because now the menu is not complete.
Thanks
Theo
Not possible to change timezone/hours/minutes in IE11
Hi,
in UMC webinterface ít's not possible to change the timezone/hours/minutes when using IE11.
Please fix
Thanks
Theo
Wrong display of network parameters UMC Server in IE
Hi,
when opening networkparameters UMC server in IE, this is the result:
When opening in Google Chrome, this is the result:
Please fix this, so it is readable in IE also.
Thanks
Theo
Focus on "Apply" in Filter webinterface iRidium Server
Hi,
When you want to create a fiter in "Channels & Feedbacks" in Work in Webinterface from iRidium Server, the button "Apply" does not have the focus.
So, if you enter a name in the filter-field (in this case "apple"), and pressing ENTER, the filter don't work.
Please make the focus on the "Apply" button when a filter is used.
Thanks
Theo
Change to registration page for end users
Can we please change this page to clarify for end users who now have to register on the website:
To something like:
For users:
Process complete, you can now log into i3 pro and download your projects. Thank you
For installers:
Select one of the following options:
Join a company Create a company or register as a freelancer
Cannot send an invitation to another integrator
Hi
I have written a project for another registered integrator, and the easiest way to test this is to add the project to the cloud, add a trial license, and invite the integrator so he can download and test the project. After the project is handed over, he will only then add it to their cloud account.
But I get this error:
(I have changed the above to my email in the screenshot to protect the integrator's privacy)
Please change so I can send an invitation to another registered integrator
Other library support
Hi there,
Is there support to integrate other libraries like jQuery or AngularJS?
BR
Daniel
Logoff (logout) account on server is hard to find
Hi,
When logged-in with the iRidium account on the iRidium server, it's possible to sync projects from the Cloud. But if you want to use an OTHER iRidium account on the server, this has to be done at the moment with the option "Deactivate server" in the section "Cloud". This is not logical.
First of all, it's in the section "Cloud". But the iRidium account is stored locally in the server.
At second, it's the description 'Deactivate" server. Installers are searching for an option "Logoff" or "Logout", and do not think to search this option in "Deactivate server".
Please rename this button to "Logout iRidium account" or "Logout Server", and think about to place this option in the upper right side of iRidium Server webpage (Administrator | Logoff | Exit) or something like this.
Thanks
Theo
Hello Theo,
When you login, the server is activated for your integrator account. You can find this server in your "My account" section. There you can link the server to automation objects. When you log out from the server, the server is deactivated and you cannot link this server to any automation objects.
URL's to new download --> improve them
Hi,
on this page we can download the firmware:
But, when upgrading the iRidium Servers with new firmware, we need the link to the real location on a server. Maybe it's an idea to make a button: "Copy the URL to the clipboard", to the installer can paste this link/url in the webpage of this iRidium server?
Something like: http://www.iridiummobile.nl/marketing-materialen/iridiumserver_1.0.1-8197_GC.tar
Because now, the installer can DOWNLOAD the file, but this download has no value. He has to upload this file first to a webserver, and then he can paste the location of this webserver in iRidium Server update field.
So, it's better to make this button: installer can copy the location of the new firmware to the clipboard, and simply paste it onto the webpage of iRidium server.
Thanks
Theo
Hello Theo,
Now you can use a right button mouse/Copy link address (Copy shortcut in IE):
Сервис поддержки клиентов работает на платформе UserEcho