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Основные компоненты iRidium - приложение i3 pro и iRidium Server. Публикуйте здесь свои вопросы, идеи и найденные ошибки.
Вопрос команде технической поддержки вы можете задать, отправив приватное сообщение или email.
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Мы перевели нашу службу поддержки на новую систему технической поддержки. С 17.01.2022 мы отключили возможность создавать обращения через личный кабинет userecho. Теперь все запросы обрабатываются по почте на support@iridi.com .
Спасибо вам за ваше понимание и хорошего дня.
RS232 on server
Custom script, used to monitor UPS over rs232 port, is stopped work after accessing web trends.
Before I read the trends - script works fine.
On panel project script works fine.
Database readings
Periodic request
Periodic saving to database.
PIR sensor database ok!
Temp sensor. Only 58 readings.
Template Process Failed
What is it?
Server tag desync
Is it normal?
DATETIME on database
Simple, how to obtain a "human readable" date from DATETIME column? Or how to convert a "human readable" date to DATETIME column format?
Custom UDP Broadcast
On i2 i do a custom udp driver for connect an our gateway.
the driver send packet to gateway in singlecast (from 192.168.0.100 to 192.168.0.150).
the gateway send packet to client in broadcast (from 192.168.0.150 to 192.168.0.255).
on i3 this driver can send packet from server to gateway, but it not receive packet from gateway.
i try set multicast options on driver, but it not work.
more, i try configure gateway for send packet directly on server ip, but i not see it on server (i use EVENT_RECEIVE_TEXT event).
server 1.0.5 problem
Why it is happend?
And i can not open 1.0.4 client project in 1.0.5.
Server Choosing First Network Interface so Transfer not Finding Server
As explained by Dmitry:
When the server starts it starts on the first available interface; ie if in Transfer there is more than one network interface, Server always starts on the first:
Both networks must be ticked for transfer to find server - for the search panels Transfer is using the UDP Protocol, a broadcast connection.
To transfer to server we need to untick the virtual interface because
for loading a project, because Transfer uses the TCP Protocol for which
you need to specify one specific network interface.
Can we please get the option in the Server Web interface to specify the search and transfer network interfaces the same as we can in Transfer.
Server losts connection to BAOS after a week...
Hello,
I'm testing I3 pro functionality (in trial mode) and found that server looses connection to KNX Baos after a week or so. It says in the log:
"Time of waiting for connection is over!
License of controlled device is not found!"
When this happens - rebooting of PC or Iridium Server doesn't solve the problem. The only way to fix this - is full cleanup (Uninstall application and deleting User docs manually) and Reinstalling of I3 pro software from scratch.
First time when it happenned I thought it was random corruption. So one week ago I reinstalled i3 pro software.
But yesterday it happened again. Server couldn't connect to the Baos!
If i upload the project to the panel without server - it works properly communicating with baos directly. So the problem not in Baos definetely. Baos is working.
Another problem:
During installing of application I point that server should start automatically after PC reboot. But in fact this never happens. I always have to start the server manually.
P.S. I run the server on Intel NUC6I3SYK.
What Linux for iRidium 3 Server?
Hi, when using a new Linux installation for iRidium 3 Server, what Linux Distribution do you prefer?
Thx!
Сервис поддержки клиентов работает на платформе UserEcho
