Welcome!

On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


Please subscribe to the Change Log to know our news

We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

+1
Voltooid

Copy invitation to owner of the account

Mike Slattery 8 jaar geleden in Applications / i3 Pro bijgewerkt door Aleksandr Romanov (CTO) 8 jaar geleden 4 1 dubbel

Cloud is working very well and does update instantly, Several of my customers invites are going to their spam. Is it possible to add a selection for the invite to send an email copy to the owner of the account. This way we will know that the email was sent and can forward to our customer if they do not receive it

+1
Not a bug

Sip v3 Не идет входящий звонок в фоновом режиме

Петр Андреев 8 jaar geleden in Applications / i3 Pro bijgewerkt door Aleksandr Romanov (CTO) 8 jaar geleden 24

Тему закрыли, оставив без ответа!

На третьей версии звонок не проходит. Как и говорилось: При режиме stendby заказчик, если и слышит звонок домофона,открывает приложение, там висит on hook, и звонок не идет, и связаться с панелью он не может.Но во второй версии проходил. Причем на новой версии iOs.

Получается SIP совершенно бесполезный и работает только когда приложение на экране, что ведет к расходу энергии.

Необходимо реализовать:

1. При приеме звонке либо пуш уведомление либо фоновый режим.

2. При пуше открытия приложения и ПРИЕМ звонка.

3. Стабильность разговора без эхо на проверенных устройствах.

4. Список проверенных устройств с возможностью push режимов.

Иначе с чего вы берете деньги дополнительные за SIP???

+1
Voltooid

Скрыть боковую панель

Богдан Меленчук 8 jaar geleden in Applications / i3 Pro bijgewerkt door Dmitry - support (expert) 8 jaar geleden 1

Необходимо отключить боковую панель которая появляется при жесте слева . Или изменить жест для ее появления.


+1
Not a bug

writing to server tag doesn't update clients

Benno Evers 8 jaar geleden in Applications / i3 Pro bijgewerkt door Vladimir Chernov 8 jaar geleden 2

Hi,


When writing a value to a server tag from a client project the value is written in the tag in the server, this works as expected. But other connected clients won't be updated with this value.

So only the 'local' client knows the value has changed


My devices with this test:

iRidium server running on my computer

iRidium client running on my computer

iRidium client running on my iPad


See the attached projects for an example. Client Server

+1
Beantwoord

MQTT Connection

Joseanio Galdino 8 jaar geleden in Applications / i3 Pro bijgewerkt door Nikolay Rusanov 7 jaar geleden 23

Hi there,


I tried to connect an i3 visualisation project to a MQTT Broker , but in the iridium MQTT driver there is not place to inform the files about client ( certificate file, key file, CA file ) for SSL connection.

Could someone please help me with a sample


Attached an image with sample of a MQTT Client connection data.
MQTT_Connection.PNG


I am trying to connect to an AWS IoT MQTT Broker


Thanks in Advance,


Joseanio Galdino


Antwoord
Oksana (expert) 8 jaar geleden

Hello everybody,


You can check SSL connection with setup 1.1.2

+1
Under review

sony kdl

Богдан Меленчук 9 jaar geleden in Applications / i3 Pro bijgewerkt door Oksana (expert) 9 jaar geleden 2

Планируется создание модуля для телевизоров sony kdl?


+1
Not a bug

IR.Camera

Theo Derks - NL (distributor) 9 jaar geleden in Applications / i3 Pro bijgewerkt door Oksana (expert) 9 jaar geleden 2

Hi,

See attached project.

Upload the project to iPad, and run

Hold the iPad with the Home button at the right side

1. Start camera at front. --> picture is ok (Warning: don't be afraid: it's you in the camera)

2. Stop all camera's

3. Start camera at back --> picture is ok

4. Start camera at front --> picture is ok

5. Toggle between camera's --> picture is ok now

6. Toggle between camera's --> picture is flipped and this is NOT ok.


Test camaras v3.irpz


Please fix.


Thanks


Theo


Antwoord
Oksana (expert) 9 jaar geleden

ello Theo,


I edit your project, you lost a line


Test camaras v3 fixed.irpz


+1
Voltooid

Old color in i3 Pro

Theo Derks - NL (distributor) 9 jaar geleden in Applications / i3 Pro bijgewerkt door Oksana (expert) 9 jaar geleden 3

Image 11961

Hi,


The new i3 Pro clients in iOs and Android are blue.


But not the Windows-App; this is still red.


Please change the color of the i3 Pro for Windows too, so they are the same for the complete platform.


Thanks


Theo

+1
Voting

No lowercase descriptions of objects

Theo Derks - NL (distributor) 9 jaar geleden in Applications / i3 Pro bijgewerkt door Oksana (expert) 9 jaar geleden 3

Hi,

Please look to these screenshots:

in "My Account" the name of objects are lowercase.

But in "i3 Pro" the name of objects are UPPERcase.

We don't prefer this, please make names of objects equal: use the given name in My Account also in i3 Pro.


Thanks


TheoImage 11856

Image 11855

+1
Voting

Immedialty opening the project after download in i3 Pro

Theo Derks - NL (distributor) 9 jaar geleden in Applications / i3 Pro bijgewerkt door Oksana (expert) 9 jaar geleden 1

Hi,

After do a 'Cloud Sync' in i3 Pro, you can download the projects (here the project "Project Kantoor..":

Image 11851


But after clicking the button Download, the project is immediately openend in the i3 Pro App. And that's not what we want (and not expected): after downloading a project, we expect a button "Open" to open the project (if the user want).

Please make it in this way: after clicking on the button Download, the project is downloaded, and after that a button "Open" is displayed to give the possibility to open a desired project.


Thanks

Theo