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Мы перевели нашу службу поддержки на новую систему технической поддержки. С 17.01.2022 мы отключили возможность создавать обращения через личный кабинет userecho. Теперь все запросы обрабатываются по почте на support@iridi.com .

Спасибо вам за ваше понимание и хорошего дня.

0
Не ошибка

Error when try to insert GC Codeset

oggi katic 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 1

Hi there..


I got this error when i try to put codeset to Global Cache driver..


Its the newest version of Stuide i run


can somebody help ?

Image 13508

Ответ
Oksana (expert) 8 лет назад

Hello Oggi,


We have Studio 1.0.5.18827 from last Setup 1.0.5 and we can't repeat. Lately Global Cache Cloud (server) was not available, but now it must be ok.


Please, try again or reinstall Setup

0

please DISABLE not available icons....

Hi,


it's still strange to see, that many icons are available without a project created (see screenshot).


Please DISABLE all icons that can NOT be used when NO project is created or opened...


Thanks


Theo



Image 13483

0

Still possible to move items outside the screen

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Jackie Roos 8 лет назад 2

Hi,

Look to this screenshot:


Image 13482



no pictures in the canvas (working area), but there ARE 2 pictures (see Projects Overview)


The reason: it's still possible to move items outside the canvas; the only option to 'fix' this at this moment is to manually change the 'left' and 'top' properties from the item :-(


Please make it impossible to move items outside the screen...


Thanks


Theo


0
Не ошибка

Tools, Default panels sizes

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Dmitry - support (expert) 8 лет назад 1

Hi,


When using the function Tools, Default panels sizes, the Studio tries to re-arrange a panel, called Blocks.


Please remove this line with code; it has no value.


Thanks


Theo


0
На рассмотрении

Certificates ???

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Dmitry - support (expert) 8 лет назад 3

Hi,


a question;

Why there is an option Certificates in Tools, while nobody knows the function of this option?


Please remove if not used.


Thanks


Theo


0

Strange bug in Gallery

Hi

This is my actual gallery (iRidium samples/Backgrounds/Android Phone/768x1366)

Image 13472



And this is a screenshot of my Explorer with this gallery:

Image 13473



And THIS is the content of my Explorer with this same gallery, but from 2.2:


Image 13475



When i DELETE the CONTENT of the OLD (2.2) Gallery, this is the new situation:


Image 13476



An empty folder (2.2)


And THIS is the situation in Studio Gallery:



Image 13477




Conclusion:


There is a relation in iRidium Studio with OLD gallery, used in 2.x


This is VERY unpleasant, and NOT ok.


We THINK it's something with the thumbnails.db files, used in old Studio/GUI Editor versions.


That's the reason we asked > 2 years ago for a function to REBUILD the Gallery in case of problems (like THIS).


Still not implemented this function (rebuild), so the only solution is: fix this bug.


Thanks


Theo


0
Ожидает ответа пользователя

F2 = edit command or feedback name in Drivers in Serverprojects

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен 8 лет назад 2

Hi,

When editing the name of Commands and Feedbacks in the Drivers-tree in Serverprojects, it would be nice and easy to have the function F2 for this.


So:

- Click on a command

- F2 is move the cursor to the 'Name'-property of the Feedback (or Command)

Image 13431

Thanks


Theo


0
На рассмотрении

10 sec "No license found" when starting emulator for the first time

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 1

Hi,

Today i installed 1.0.5.18818


After starting the Emulator for the first time (and logged in with my account), this message is showed for about 20 seconds:

Image 13429


This is not logical for installers, please fix this.


After 20 seconds this message is showed:

Image 13430


So, 2 different screens in 20 seconds...


Thanks


Theo




0
Ожидает ответа пользователя

Please check and stop Studio.exe / transfer.exe when installing new setup

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 1

Hi,


Please check Studio.exe and/or Transfer.exe is running, (and stop these files) when SETUP is done.


Today i installed Studio 1.0.5.18818 and got these errors:



Image 13428


Please fix, because this is not professional to installers.


Thanks


Theo


later
0

Filters for displaying the Driver-list in Studio Server projects

Hi,

We think it's a good thing to implement filters in the Drivers-list of Server projects.

Now, in real projects, we have hundreds (or thousands) of Commands AND feedbacks, and searching and maintaning these lists is very time-consuming.


Please make filters like: filter on a name (wildcard) - filter on Type of KNX (1 bit/4 bit/etc) - filter on Subtype (Control Dimming/Up-Down), filter on KNX-Group (1/x/x), middle group (x/2/x), etc etc


Because now, managing the Drivertree is a terrible situation.


Thanks


Theo




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