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Основные компоненты iRidium - приложение i3 pro и iRidium Server. Публикуйте здесь свои вопросы, идеи и найденные ошибки.

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Мы перевели нашу службу поддержки на новую систему технической поддержки. С 17.01.2022 мы отключили возможность создавать обращения через личный кабинет userecho. Теперь все запросы обрабатываются по почте на support@iridi.com .

Спасибо вам за ваше понимание и хорошего дня.

0

Server Choosing First Network Interface so Transfer not Finding Server

Jackie Roos 8 лет назад в Server Solutions 0

As explained by Dmitry:


When the server starts it starts on the first available interface; i
e if in Transfer there is more than one network interface, Server always starts on the first:

Image 13399


Both networks must be ticked for transfer to find server - for the search panels Transfer is using the UDP Protocol, a broadcast connection.


To transfer to server we need to untick the virtual interface because for loading a project, because Transfer uses the TCP Protocol for which you need to specify one specific network interface.



Can we please get the option in the Server Web interface to specify the search and transfer network interfaces the same as we can in Transfer.

0

Filters for displaying the Driver-list in Studio Server projects

Hi,

We think it's a good thing to implement filters in the Drivers-list of Server projects.

Now, in real projects, we have hundreds (or thousands) of Commands AND feedbacks, and searching and maintaning these lists is very time-consuming.


Please make filters like: filter on a name (wildcard) - filter on Type of KNX (1 bit/4 bit/etc) - filter on Subtype (Control Dimming/Up-Down), filter on KNX-Group (1/x/x), middle group (x/2/x), etc etc


Because now, managing the Drivertree is a terrible situation.


Thanks


Theo


0

Question: how a KNX-project is imported??

Hi,

a question:

on what filter/requirements/flags, an .KNXPROJ-file is imported in to the Studio software, and divided in Commands and/or Feedbacks???

In other words: why almost all Commands are the same like all feedbacks, and we don't see the right channels in Commands and the right channels in Feedbacks?


We don't understand the procedure how the 'decision' is made in the software when importing .pr3/pr4/pr5/knxproj-files.


Please clarify, because now the import is 'unusable': almost all Commands are also mentioned in the feedbacks, and all Feedbacks are mentioned in the Commands...


Thanks


Theo


0

В редакторе скриптов в подборе "Functions" показывать не только глобальные функции но и функции переменной.

cyberdyne 8 лет назад в Приложения / i3 Pro 0

В редакторе скриптов в подборе "Functions" показывать не только глобальные функции но и функции переменной(объекта). А именно в примере:

var some_object =
{

function_inside_var: function(_src, _dest)
{

}

}

Показывать и функцию "function_inside_var" - для ускоренного перехода к телу функции.

Это очень поможет при объектно-ориентированном подходе к программированию.

0

Focus on "Apply" in Filter webinterface iRidium Server

Theo Derks - NL (distributor) 8 лет назад в Приложения / Web-interface обновлен Oksana (expert) 8 лет назад 0

Hi,

When you want to create a fiter in "Channels & Feedbacks" in Work in Webinterface from iRidium Server, the button "Apply" does not have the focus.

So, if you enter a name in the filter-field (in this case "apple"), and pressing ENTER, the filter don't work.

Please make the focus on the "Apply" button when a filter is used.


Thanks


Theo

Image 13387

0

Please improve customer invitation email

Jackie Roos 8 лет назад в Общий 0

Current email:

Dear User !

You are invited to iRidium Cloud project by Jackie Roos (jackie@jamware.co.nz).

Project name: Direct10 v3

Now you can use this project in your iRidium pro.

To start using your project, open this letter on your iOS or Android-based device and click here (or install the iRidium pro

)


Please make much more explicit and change to something like this


You are invited to iRidium Cloud project by Jackie Roos (jackie@jamware.co.nz).

Project name: Direct10 v3


To use this project

1. Go to http://www.iridiummobile.net/my-account/ and create and register and activate an account

2. Install the iRidium pro (i3 pro) app from Google Play, the App Store or Download here for Windows: http://www.iridiummobile.net/download/software/v3/

3. Run i3 pro and log in with the same credentials used in step one

4. Open this email on your Windows, iOS or Android device and click here



And To make this even better please

1. create an i3 pro download for Windows in the downloads section, and link directly to that in step 2

2. create a direct link to the registration page for step 1.


thanks

0
Не ошибка

Creating a panel project from server project --> IP-address is not copied

Theo Derks - NL (distributor) 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 3

Hi

Create server project with IP-address (in properties) to server

Create panel project from server project (using "Create panel project" option)

See, that the IP-address is not copied into the panel project, and by that reason, the panel project is not working.


Please fix: when use the option "Creating panel project" from server project, copy the used IP-address into the created panelproject.


Thanks


Theo


0
Отвечен

Hide projects in i3 cloud

ofer 8 лет назад в Приложения / i3 Pro обновлен Kenny Stoepel 8 лет назад 14

Hi,


As i understand all my clients projects should be uploaded to the i3 cloud in separate folders,

When i swipe right i can download any project from the cloud,

It is not acceptable that my client will see all the folders with names and projects,

How can we sort thus issue ?



thank you

0
Не ошибка

Macro all ways going to press

Maurits Roos 8 лет назад в Приложения / Studio (Server editor) обновлен Oksana (expert) 8 лет назад 1

When you save a macro that is a release or hold when you use that macro to drag it on to a button it always sets it as a press


Can this be fixed so if you save a macro as a release when you drag it on to a button it will be a release not a press

Ответ
Oksana (expert) 8 лет назад

Hello Maurits,

We haven't function, where you can save macro "On Release" or "On Press", you save only command of macro.

Then, you can drag macro to any event in Proramming tab.

Please, watch the video: https://drive.google.com/file/d/0Bw5TgGlnxM3CME4tZjFJbzBtcmM/view?usp=sharing

0

Change to registration page for end users

Jackie Roos 8 лет назад в Приложения / Web-interface обновлен 8 лет назад 0

Can we please change this page to clarify for end users who now have to register on the website:

Image 13273



To something like:


For users:

Process complete, you can now log into i3 pro and download your projects. Thank you


For installers:

Select one of the following options:

Join a company Create a company or register as a freelancer

Сервис поддержки клиентов работает на платформе UserEcho