Welcome!

On this forum you can discuss iRidium with other users.

iRidium consist of 2 main components - i3 pro app and iRidium Server. Please post here your questions, ideas or errors you find.

Please send your questions to support team as a private messages.


Please subscribe to the Change Log to know our news

We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .

Thank you for your understanding and have a nice day.

0
Completed

No possibility to change names of Folders

Theo Derks - NL (distributor) 8 years ago in iRidium Cloud (Site) updated by Oksana (expert) 8 years ago 1

Image 11719


Hi,

make an option to change the name of the Folder (here: New Folder 2)


Now it's not possible to change this name...


Thanks


Theo


Answer
Oksana (expert) 8 years ago

Hello Theo,


0
Completed

No delete option for wrong projects

Theo Derks - NL (distributor) 8 years ago in iRidium Cloud (Site) updated by Oksana (expert) 8 years ago 3

Image 11714


Hi


Please make a button to delete a project in this screen if the installer accidentilly uploaded the wrong project.


Now he can only upload projects, but not delete projects in this section.


Thanks


Theo


0
Under review

My Account in Cloud - no check for duplicate files

Image 11713

Hi

when using this screen, there is no check for duplicate files.


Add this, so installers can only upload 1 version of project file, and not 2x or 3 times the same file.

0
Not a bug

My Account - Cloud - no cancel when uploaded wrong project

Theo Derks - NL (distributor) 8 years ago in iRidium Cloud (Site) updated by Dmitry - support (expert) 8 years ago 1

Image 11712


In this screen, after uploading wrong project (V2.2 project), only the option 'Retry' is displayed. But now, we can not delete this project (to cancel the upload of this wrong project).

So, please add a button (Cancel or Delete) to delete this wrong project.


Thanks

Theo


0
Voting

Upload projects in MyAccount - please only .irpz files are allowed

Theo Derks - NL (distributor) 8 years ago in iRidium Cloud (Site) updated by Oksana (expert) 8 years ago 1

Hi,

Image 11711

When using this screen, please only select *.irpz files. Because now the user can also select .exe files to upload, and they will not be parsed by website ;-)


Thanks

Theo


0
Voting

Please add option 'Show System Menu" in i3 Pro menu

Theo Derks - NL (distributor) 8 years ago in Applications / i3 Pro updated by Oksana (expert) 8 years ago 1

Hi,

Please add the option "Show System Menu" in the i3 Pro menu (recalled by swiping from left to right). This would be very convenient for users that are not able to press 8 seconds somewhere in the screen to recall the 'old' System Menu.


Thanks

Theo


0
Voting

Please add option "Exit" in i3 Pro menu

Theo Derks - NL (distributor) 8 years ago in Applications / i3 Pro updated by Oksana (expert) 8 years ago 1

Hi,

please add the option "Exit" in the i3 Pro menu, (the menu that's recalled by swiping from left to right).

This is very convenient for Windows Touch PC users: they don't have to use the keyboard (Alt-F4) or other difficult options to close the i3 Pro client.


Thanks


Theo


0
Answered

Текущая версия студии

Vladimir Bykov 8 years ago in Applications / Studio (Server editor) updated by Dmitry - support (expert) 8 years ago 5

Вчера было закрыто несколько тикетов с ссылкой на iRidium Studio версии 1.0.0.18511.

Но у меня стоит версия 3.0.0.17981.

Image 11692


Скажите, пожалуйста, какая на сегодняшний день актуальная версия и почему вдруг изменилось мажорное число.



0
Not a bug

Отображение времени на графиках в 1.0.0.265

alksnis 8 years ago in Applications / Studio (Server editor) updated 8 years ago 3

Image 11683Image 11684

Answer
Oksana (expert) 8 years ago

Здравствуйте,


Как вы видите на скриншотах (выпадающий список), у нас новые шаблоны для отображения времени. К сожалению, лог изменений по сборке еще в процессе, где вы бы могли об этом узнать.


Для отображения в новом дистрибутиве необходимо использовать: %hh:%nn



0
Not a bug

Web Interface рвет соединение после авторизации

Сергей Калентьев 8 years ago in Applications / Web-interface updated by Oksana (expert) 8 years ago 6

Ошибка повторяется на серверах windows xp 32 и raspbian. Сами сервера работают нормально, тестовые проекты отрабатываются нормально, но некорректно работает веб интерфейс. При заходе на сервер порт 8888 появляется форма авторизации

Image 11558

после ввода admin, 2007 браузер сообщает об ошибке

Image 11559


Проверял на Mozilla Firefox и Google Chrome.


содержимое папки /iridiumserver :

root@orangepi:/iridiumserver# ls -l
total 3816
-rwxrwxrwx  1 root root 3893248 Nov 17 13:18 iridium
-rw-rw-rw-  1 root root    1062 Mar  4 20:06 server.crt
-rw-rw-rw-  1 root root    1704 Mar  4 20:06 server.key
drwxrwxrwx 10 root root    4096 Mar  4 20:06 www

прикладываю вывод tcpdump -nnaX port 8888 на сервере

dump.txt