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Can I upload the project without a license?
Yes, you can. But there won't be any communication with equipment: you will not be able to send commands to controllers and receive feedback. The other functions (graphics, navigation, interface scripts) will work.
Do I need to update licenses when the app updates?
You don't need to update the licenses.
They are fully compatible. But in V2.1 identifiers of all iOS devices (iPhone, iPad, iPod touch) changed. It will affect upload of new projects on iOS panels. See more information here.
They are fully compatible. But in V2.1 identifiers of all iOS devices (iPhone, iPad, iPod touch) changed. It will affect upload of new projects on iOS panels. See more information here.
How to pay
For the payment via the web site you can use:
Visa, MasterCard, Eurocard, PayPal, WebMoney, American Express, JCB Card.
You are able to make purchases via the web site only after Full registration.
Visa, MasterCard, Eurocard, PayPal, WebMoney, American Express, JCB Card.
You are able to make purchases via the web site only after Full registration.
Documents provided at the license purchase
When paying with the credit card the documents are provided by our partner - Avangate payment system (http://www.avangate.com). If it is a wire transfer we provide a license agreement, delivery-acceptance act and an invoice.
What is the period you provide license activation keys in?
When the payment is made from the credit card the keys are sent within 24 hours. If it is a wire transfer, the keys are sent when the payment is received on the iRidium mobile account.
If the Full registration was disapproved
iRidium distributors can confirm the integrator status of your company. Contact an iRidium distributor in your country to clarify the situation and confirm the company status. Do not start the registration procedure if you don't have enough data for it. The forms which are not fully filled are disapproved and you can waste a few days.
"Wrong ID" (This code is wrong!) erron on licnese key activation
This error shows that you indicated the wrong unique panel identifier (HWID) or Serial Number of the controller you activate the license for.
Please see information about license activation and information about receiving identifiers one more time.
Please see information about license activation and information about receiving identifiers one more time.
new HWID of PC on every start of app
HWID is a unique device identifier. It should not change. Otherwise your license will not work. If you have such a problem there can be several explanations:
- you work on a virtual machine (Windows Emulator). Switch to the regular Windows based PC.
- you have hard disk RAID-array used on your PC. Deactivate it.
What is the difference between standard license and Pro license?
With the standard can I still use javascript?
Does Pro add the ability to send commands and feedback to devices using javascript?
[ - ] With the Device or Site License without "Pro" functionality you cannot use events:
EVENT_RECEIVE_TEXT
EVENT_RECEIVE_DATA
other script functions is work.
[ + ] With the Device or Site License with "Pro" functionality, you can use all the iRidium API
See more details
Does Pro add the ability to send commands and feedback to devices using javascript?
[ - ] With the Device or Site License without "Pro" functionality you cannot use events:
EVENT_RECEIVE_TEXT
EVENT_RECEIVE_DATA
other script functions is work.
[ + ] With the Device or Site License with "Pro" functionality, you can use all the iRidium API
See more details
Where can I see price?
You can find information about prices in the "BUY" section of the iRidium mobile web site.
You can see the price-list and buy iRidium licenses by the prices for integrators only if you belong to the company working on the Automation market.
You can confirm the status of your company after going through Full Registration on the web site (available after the initial registration).
You can see the price-list and buy iRidium licenses by the prices for integrators only if you belong to the company working on the Automation market.
You can confirm the status of your company after going through Full Registration on the web site (available after the initial registration).
What is iRidium Util for?
iRidium Util is an app used for receiving serial numbers of controllers for Site Licensing.
Serial number (Controller ID) - the identifier you need for activation of an iRidium license for your controller.
Receiving serial numbers (Controller ID) with the help of iRidium Util is possible for AMX, Crestron, Weinzierl BAOS (first and second generation) equipment.
Serial number (Controller ID) - the identifier you need for activation of an iRidium license for your controller.
Receiving serial numbers (Controller ID) with the help of iRidium Util is possible for AMX, Crestron, Weinzierl BAOS (first and second generation) equipment.
Does iRidium Gate work on Linux?
No, it doesn't. In V2.1 the Gate application works on Windows only.
Is iRidium Gate required to use?
You don't have to use the iRidium Gate application. The client communicates with equipment directly. But there are cases when Gate improves control capabilities, makes work via the Internet possible, enables connection of several clients to the controller.
See more information about how iRidium Gate works with different systems.
See more information about how iRidium Gate works with different systems.
Where can I download iRidium from?
The iRidium components are available for downloading in the Downloads section of the iRidium mobile web site.
How to try iRidium Beta-version
iRidium Beta-versions are meant for testing new capabilities of the software package but they are not stable.
If you use Beta-versions you should be confident in you actions and save backup copies of your projects.
To update all iRidium components to Beta-version go to iRidium GUI Editor, open the menu Tools > Options > File Operating, mark the fields "Check Updatings at start" and "Check Beta-builds".Then restart GUI Editor and agree to install the new version.
After the download and unpacking are finished updated GUI Editor will automatically open on your PC.
If you use Beta-versions you should be confident in you actions and save backup copies of your projects.
To update all iRidium components to Beta-version go to iRidium GUI Editor, open the menu Tools > Options > File Operating, mark the fields "Check Updatings at start" and "Check Beta-builds".Then restart GUI Editor and agree to install the new version.
After the download and unpacking are finished updated GUI Editor will automatically open on your PC.
How to make an Editbox
There are different ways of sending values from Editbox to the driver channel. Let’s examine three main options on the example of the Modbus driver (setting up for other drivers is identical)
1. The easiest way is to send text from Editbox by clicking Enter (the "Enter" event of the item)
2. The second variant suggests inputting text in Editbox and sending in by clicking the Ok button located next to Editbox.
3. In the third variant we create Editbox and make it visible only for the time when we input text. The rest of the time only the display with the information about the current state of the controlled variable will be seen. The Ok button also becomes visible only when Editbox is activated. It sends input values to item channels.
4. See the file Custom_Password.irpz. Here u can find a way to use the Editbox like a password field. It works with iRidium script [JS].
* you can also find your own way to create an Editbox *
Custom_Password.irpz
Editbox.irpz
1. The easiest way is to send text from Editbox by clicking Enter (the "Enter" event of the item)
2. The second variant suggests inputting text in Editbox and sending in by clicking the Ok button located next to Editbox.
3. In the third variant we create Editbox and make it visible only for the time when we input text. The rest of the time only the display with the information about the current state of the controlled variable will be seen. The Ok button also becomes visible only when Editbox is activated. It sends input values to item channels.
4. See the file Custom_Password.irpz. Here u can find a way to use the Editbox like a password field. It works with iRidium script [JS].
* you can also find your own way to create an Editbox *
Custom_Password.irpz
Editbox.irpz
auto saving, backup of project and restore
If you mark the corresponding box (Tools > Options > File Operating > Backup: []) in the settings of GUI Editor, then each time the project is saved the project copy will be saved in this folder.
The copies do not substitute each other, so you will have access to previous versions of your project. The folder for storing copies is called Backup. It is located next to the initial version of the project.
Auto-saving is not supported.
The copies do not substitute each other, so you will have access to previous versions of your project. The folder for storing copies is called Backup. It is located next to the initial version of the project.
Auto-saving is not supported.
Creating your own themes for the installation wizard
If you want you can create your own themes for the new installation wizard.
For example, "My Blue Theme"
Open the GUI Editor > Open Gallery > Select folder Themes > Right Click on the Themes Folder, and choose "Add Folder" > Type in any name plus the Theme.
For example, "My Blue Theme"
Select the folder you have just created, so that you see in the right pane of the gallery an empty space. Open any project. Drag and drop any Popup or Page into the right pane of the gallery.
To test, just create a new project. In the project Properties screen, click on the "Start" button in the Wizard section. Now you should see in the drop down list of available themes your new theme.
mybluetheme__1_.pngCustomer support service by UserEcho