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We have moved our support service to a new technical support system. Since 17.01.2022, we have disabled the ability to create appeals through the userecho personal account. Now all requests are processed via mail to support@iridi.com .
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Not work i2 Control on Sony Xperia Z3 Compact
We released a new version i2 control V2.2, where this issue was fixed.
Dynamic images using FTP
It would be very helpful to have FTP support for dynamic images, especially for AMX installations. As you know NetLinks masters already have a running FTP server out of the box. Main use is to have a locally accesible storage that do not require additional PC or Internet for panel applications which require updatable images, like TV channel icons, some screensaver images and so on.
As far as I know currently FTP is not supported but is included in the iridium app wish list. Could please tell a release date for this feature?
Kind regards,
Rossen
Javascript Date object returns different values on iOS and windows
Doublechecked the settings on pc and iPhone.
Use this script:
var d1 = new Date();
IR.GetItem("Page 1").GetItem("Item 1").Text = d1.toString();
When i run this on my computer it returns the current time with info: GMT+1 but it doesn't take DST in account.
So my computer clock says for example 10:20 and iRidium says 9:20, where my computer clock is the right one.
When printing d1.toUTCString(); it does return the correct UTC time.
On iOS the time is shown ok in iridium with the above script, but it shows info GMT+2. Which in fact isn't right as we still are in timezone GMT+1, but with DST active. Not sure if the last thing is an iOS issue or an iRidium implementation issue.
When sending times from iOS to computer and back there are conversion errors because of the above problems, so this is unusable at the moment.
Please fix:
- the problem with local time on Windows
- timezone in iOS to GMT+1 (DST) instead of GMT+2
Thank you
i2 Control render
Hello,
I've selected DirectX 11 to my render in the Emulator on my computer. Since then, I can't open the emulator, it stops immediately when I want to open it. How can I change my render to OpenGL again?
I've tried to uninstall and reinstall iRidium again, but it didn't changed.
I use iRidium v2.2.3.17855
Thank for your help,
Gilles
i2 Control V2.2 does not work when update to IOS 11
i2 Control V2.2 does not work when update to IOS 11. Will you update the app? I have customer with the site licence and is a big problem since he upgraded his phones.
HOW TO PURCHASE LICENCE FROM I2CONTROL TO I3 PRO
I UPGRATE MY IPAD TO IOS11 AND NOW I2 CONTROL NOT WORKING
I DONWLOAD AND INSTALL IRIDIUM PRO ON MY PC AND INSTALL I3 PRO ON MY IPAD.
I DONT UNDERSTAND HOW I UPLOAD THE NEW LICENCE AFTER I CHANGE THE HWID FROM IRIDIUM V2. I DON T HAVE LICENCE TAB ON IRIDIUM PRO TRANSFER AND I CANNOT ACCESS TO MY IRIDIUM V2 LICENCE FROM PRO TAB IN THE SITE.
THANK YOU
i2 Control Needs to Be Updated
"The developer of this app needs to update it to work with iOS 11"
Is this app not currently supported? Are we forced to move to iRidium Pro?
Ensuring Feedback with use of multiple devices
Hi there ! :)
I guess it is possible, however I am wondering which method to use for the following:
Let's imagine I have a project in Iridium and I want to use it on 2 different PC's. How can I ensure synchronization of the second PC if I press a button on the first (same project are used in both PC's). I thought about using Iridium Gate Server, however not sure it works without creating a device channel.
This could be simple if the feedback comes for instance from KNX/IP Driver. However, in that case, I just want a pressing button function to be synchronized on the second PC (and vice versa).
Hope my question was clear...
Thank you.
BAOS "freeze"
From time to time the inteface stop working. I do not where is the issue but after I (warm, from KNX) restart the BAOS server Iridium also start working. The time gap between "frezzes" is not the same so there is no pattern. Ever heard of this problem with the v2.2?
Can't get device HWID - Windows 8.1
i2 Control 2.2.3 working correctly on PC with Windows 8.1 Bing without internet connection. Last time stop working and have information about "no licence found" and after open system menu and info have: "HWID Can't get device HWID" Where I should looking for that problem?
Iridium transfer doesn't see that panel.
Customer support service by UserEcho
